Audacity locks up when trying to save

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D.Gale
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Joined: Fri Apr 02, 2021 12:41 am
Operating System: Windows 10

Audacity locks up when trying to save

Post by D.Gale » Fri Apr 02, 2021 1:08 am

There may be an answer for this already, if so you can move or delete this as necessary.

Windows 10
Audacity (2.2?) upgraded to 3.0

This started a couple of days ago when I was using 2.2 or some version like that. I'd recorded about 6 hours of music and had finished another. When I went to save the whole screen simply froze, locked-up, trying to save as mp3. Could not execute any commands at all. Screen completely frozen. Shut down, start up, Audacity asked if I wanted to save file, I said yes and it locked up again. And again. (I've done hundreds of hours of recording this way over the last 4 years with no problem at all)

One suggestion I read here was to clear cache, which I do pretty regularly but I did it again and it did fine with a 3 minute song after that so...problem fixed, right?

Did another 6 hours or so of recording yesterday, no problem, then I recorded a 30 minute symphony and...same problem again. Cleared cache again, restart, do you want to save old project?, Yes. locked up again. Same, same thing.

Audacity webpage said there was a new version as I was reading the forum for help so I downloaded the 3.0 which worked fine for about 2 hours today. Changed CD's and I'm back to lockup trying to save a 4 minute song. The new version seems to do fine with the recording part, and as I say worked fine for 2 hours, but a CD change seems to have messed up everything again.

Shut down, started over, it tells me there is an unsaved program, do I want to save?, yes, I get to the right folder I want to save in and it locks up again.

I think I was able to reset the settings to my preferences on 3.0 and it did work in the morning. There may be a simple solution but I can't figure it out and- I still can't figure out why this problem started. Everything is saved as mp3 on a 256 gig flash drive so plenty of room there.

kozikowski
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Re: Audacity locks up when trying to save

Post by kozikowski » Fri Apr 02, 2021 2:20 am

The external storage may not be what's holding everything up. How much internal storage do you have and do you use Cloud Drives?

When was the last time you defragmented the internal drive? If it's a Solid State Drive, defragmenting is a bad idea but checking the quality of the internal drive is a terrific idea.

https://support.microsoft.com/en-us/win ... 00c4ec702a

The shows are bigger than you think. The uncompressed size of 6 hours is about 4GB and internally, Audacity keeps even larger versions for edit quality. Every time you do some edits, Audacity tries to save the whole show as UNDO.

This is the sticker shock when people try to do production with MP3 files and are stunned how big the sound data actually is.

What else do you have running and when was the last time you restarted the machine? Do you still have those problems with the network disconnected?

Koz

D.Gale
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Joined: Fri Apr 02, 2021 12:41 am
Operating System: Windows 10

Re: Audacity locks up when trying to save

Post by D.Gale » Fri Apr 02, 2021 3:32 am

Hi Koz, thank you.

So I think, in order,

1. AT the moment, is says 92.9 g of 231 g available on C drive. I have some large video files I need to move but Audacity has been working fine even with those.
2. It's a solid state drive.
3. I've recorded 2.5 or 3 hour operas with no problem so I can't figure out why a 4 minute song won't save.
4. Last night trying to save the 30 minute symphony I finally had only the folder on the external drive and audacity open (with whatever MS things that run in the background).

Also, I've run C Cleaner again to see if there's more to clear off but there isn't that much since I've run it 2-3 times to see about saving space on the hard drive.

D.Gale
Posts: 6
Joined: Fri Apr 02, 2021 12:41 am
Operating System: Windows 10

Re: Audacity locks up when trying to save

Post by D.Gale » Fri Apr 02, 2021 6:47 am

Omg, I tried it on my other computer (solid state drive, Windows 10, version 2.2.2) and it just did the same thing. It worked for about 45 minutes then locked up and won't save the current project.

Kuropon
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Joined: Fri Apr 02, 2021 11:04 am
Operating System: Windows 10

Re: Audacity locks up when trying to save

Post by Kuropon » Fri Apr 02, 2021 11:15 am

3.0にしてから、保存しようとして、ファイル名蘭をクリックするとロックしますね。
2.4.2ではまともに動いてますので、3.0特有のバグだと思うのですが?
Win10で以前は2.4.2を使用して快適に野鳥の囀りの編集をしてましたが、
3.0にしてからは、毎回フリーズして、フリーズデータを再読み込みして、
名前編集せずに保存して、その後編集して使ってます。

steve
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Re: Audacity locks up when trying to save

Post by steve » Fri Apr 02, 2021 12:56 pm

Kuropon wrote:
Fri Apr 02, 2021 11:15 am
3.0にしてから、保存しようとして、ファイル名蘭をクリックするとロックしますね。
2.4.2ではまともに動いてますので、3.0特有のバグだと思うのですが?
Win10で以前は2.4.2を使用して快適に野鳥の囀りの編集をしてましたが、
3.0にしてからは、毎回フリーズして、フリーズデータを再読み込みして、
名前編集せずに保存して、その後編集して使ってます。
There are two known problem in Audacity 3.0.0 on Japanese Windows.
The problem that you describe sounds like it is this issue: https://bugzilla.audacityteam.org/show_bug.cgi?id=2715 which is a bug in Windows. We are hoping that Microsoft fix this soon.

The other one is this issue: https://bugzilla.audacityteam.org/show_bug.cgi?id=2714 which we believe has been fixed in the development code. The fix will be available in Audacity 3.0.1 which is due to be released later this month.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

D.Gale
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Joined: Fri Apr 02, 2021 12:41 am
Operating System: Windows 10

Re: Audacity locks up when trying to save

Post by D.Gale » Fri Apr 02, 2021 10:57 pm

Thank you steve and Kuropon.

Except, as I say, it even happened on my other machine which had 2.2.2. :?

jademan
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Re: Audacity locks up when trying to save

Post by jademan » Sat Apr 03, 2021 11:50 pm

D.Gale wrote:
Fri Apr 02, 2021 10:57 pm
Thank you steve and Kuropon.

Except, as I say, it even happened on my other machine which had 2.2.2. :?
Please take a look at this link and see any of these Microsoft workarounds help: https://support.microsoft.com/en-us/top ... a68e328692

D.Gale
Posts: 6
Joined: Fri Apr 02, 2021 12:41 am
Operating System: Windows 10

Re: Audacity locks up when trying to save

Post by D.Gale » Tue Apr 06, 2021 7:10 am

And...almost as soon as I ask, it's working normal now and I haven't changed anything although I have run cCleaner about 3 times a day. So thank you everyone for the suggestions. I will keep this in mind if I run across the problem again.

D.Gale
Posts: 6
Joined: Fri Apr 02, 2021 12:41 am
Operating System: Windows 10

Re: Audacity locks up when trying to save

Post by D.Gale » Thu Apr 08, 2021 3:50 am

Well, it's doing it again, on both computers. The newer version worked fine for one day then on the fritz, the older version worked for 2 days and now on the fritz. So I have to calm down and think what to do next.

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