[Bug] App freezes while editing

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Hana_sunflower
Posts: 4
Joined: Thu Apr 29, 2021 12:49 pm
Operating System: Windows 10

[Bug] App freezes while editing

Post by Hana_sunflower » Thu Apr 29, 2021 12:55 pm

I'm already upgraded to version 3.x of audacity because the version that I use is really old (2.4.2)

I'm upgraded to latest version of audacity, after opening. the app suddenly freezes, i closing it via start menu. it's showed but it refused to press it. i forced to kill it using task manager. after restarting. the problem same again. i finally have a backup setup file to downgrade this version.

i reporting this issues and hopefully the next version will fix that, i don't have a screenshot about that, sorry.

steve
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Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: [Bug] App freezes while editing

Post by steve » Thu Apr 29, 2021 1:09 pm

Hana_sunflower wrote:
Thu Apr 29, 2021 12:55 pm
I'm already upgraded to version 3.x of audacity
Ensure that you have 3.0.2 and not 3.0.0 (3.0.2 was released soon after 3.0.0).
Look in "Help menu > About Audacity" for the exact version number.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

jademan
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Re: [Bug] App freezes while editing

Post by jademan » Fri Apr 30, 2021 12:14 pm

Hana_sunflower wrote:
Thu Apr 29, 2021 12:55 pm
I'm already upgraded to version 3.x of audacity because the version that I use is really old (2.4.2)

I'm upgraded to latest version of audacity, after opening. the app suddenly freezes, i closing it via start menu. it's showed but it refused to press it. i forced to kill it using task manager. after restarting. the problem same again. i finally have a backup setup file to downgrade this version.
This problem sounds very similar to a problem several users with Japanese and Chinese character sets were having that started with a recent Windows update. What language are you using in Audacity? Does switching to English change anything?
steve wrote:
Fri Apr 30, 2021 9:24 am
The issue is described (rather technically) here: https://support.microsoft.com/en-us/top ... a68e328692

You may be able to fix it by updating Windows again - Microsoft claim to have fixed the bug.

Hana_sunflower
Posts: 4
Joined: Thu Apr 29, 2021 12:49 pm
Operating System: Windows 10

Re: [Bug] App freezes while editing

Post by Hana_sunflower » Fri Apr 30, 2021 2:11 pm

I using english and latest audacity version, any solutions?

Hana_sunflower
Posts: 4
Joined: Thu Apr 29, 2021 12:49 pm
Operating System: Windows 10

Re: [Bug] App freezes while editing

Post by Hana_sunflower » Fri Apr 30, 2021 2:26 pm

I will try to update it, hopefully it will fixed
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Hana_sunflower
Posts: 4
Joined: Thu Apr 29, 2021 12:49 pm
Operating System: Windows 10

Re: [Bug] App freezes while editing

Post by Hana_sunflower » Sat May 01, 2021 2:39 pm

Well, updated and returned back to english. still freezes (running but can't response)
using Audacity 3.0.2

steve
Site Admin
Posts: 81227
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: [Bug] App freezes while editing

Post by steve » Sat May 01, 2021 2:55 pm

Please check to see if you have the Windows update: KB4571744
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

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