Crash

Feedback and Reviews for Audacity 3.x
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Lin Hong
Posts: 5
Joined: Thu Sep 09, 2021 9:13 am
Operating System: Windows 10

Crash

Post by Lin Hong » Thu Sep 09, 2021 9:22 am

Among other tasks I use Audacity to record my classes, but the program often freezes. I frequently use Chinese could that be related? I tried resetting Audacity as one post suggests but it still is a problem.

steve
Site Admin
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Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Crash

Post by steve » Thu Sep 09, 2021 9:48 am

Lin Hong wrote:
Thu Sep 09, 2021 9:22 am
I frequently use Chinese could that be related?
Yes it could.

Microsoft have recently had several bugs in their "IME" (Input Method). For example: https://docs.microsoft.com/en-us/window ... ws-10-21h1

I don't know if this is the only problem, but it is certainly one problem that is known to cause freezing when using languages such as Japanese and Chinese.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

LWinterberg
Forum Staff
Posts: 23
Joined: Thu Jul 22, 2021 1:00 pm
Operating System: Windows 10

Re: Crash

Post by LWinterberg » Fri Sep 10, 2021 12:43 pm

A similar bug was reported here last week: https://github.com/audacity/audacity/issues/1618

Since both of you are chinese-speakers, it probably is related to that. I couldn't reproduce the freezes however on Windows 11 using the current in-development build, so it might be that it'll fix itself in the future.

Lin Hong
Posts: 5
Joined: Thu Sep 09, 2021 9:13 am
Operating System: Windows 10

Re: Crash

Post by Lin Hong » Sun Sep 12, 2021 4:15 am

Hi,
When I use Audacity and my Chinese keyboard is activated, Audacity freezes. And since a couple days Audacity will freeze immediately after I open any project.
On my old computer this did not happen though I used Chinese all the time.
My computer runs on Windows 10 Family with 64 bites
What can I do to fix this problem? Do you have any suggestions?
I really appreciate you took the time to answer me. Thank you.

jademan
Forum Crew
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Joined: Fri Jul 17, 2009 10:11 pm
Operating System: Windows 10

Re: Crash

Post by jademan » Sun Sep 12, 2021 10:55 am

Windows 10. What version of Audacity? Does this happen on new projects or only on existing projects?

Lin Hong
Posts: 5
Joined: Thu Sep 09, 2021 9:13 am
Operating System: Windows 10

Re: Crash

Post by Lin Hong » Wed Sep 15, 2021 2:37 am

I am using Audacity 3.02. The crashes happens on both old and new projects. The program just frezes. This never happend on my old computer.

steve
Site Admin
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Joined: Sat Dec 01, 2007 11:43 am
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Re: Crash

Post by steve » Wed Sep 15, 2021 8:43 am

Are you really using Windows XP?

Windows XP has been obsolete for years, and is not able to run current versions of Audacity.
There are some old versions of Audacity available here: https://www.fosshub.com/Audacity-old.html
If you really are using XP, try Audacity 2.0.0
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

Lin Hong
Posts: 5
Joined: Thu Sep 09, 2021 9:13 am
Operating System: Windows 10

Re: Crash

Post by Lin Hong » Wed Sep 15, 2021 10:31 pm

Thank you so much for responding. Sorry, you are right, I am not using XP ,but Windows 10 Famille ( the French version).
Do you think there is any way to fix the problem?

steve
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Joined: Sat Dec 01, 2007 11:43 am
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Re: Crash

Post by steve » Thu Sep 16, 2021 10:05 am

Lin Hong wrote:
Wed Sep 15, 2021 10:31 pm
I am not using XP ,but Windows 10 Famille ( the French version).
I have updated your profile.
Lin Hong wrote:
Sun Sep 12, 2021 4:15 am
When I use Audacity and my Chinese keyboard is activated, Audacity freezes.
Does the freeze happen "only" when your Chinese keyboard is activated?
Are you able to test Audacity on that computer without your Chinese keyboard?
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

Lin Hong
Posts: 5
Joined: Thu Sep 09, 2021 9:13 am
Operating System: Windows 10

Re: Crash

Post by Lin Hong » Wed Sep 22, 2021 3:45 am

Thank you very much for answering me.
Audacity works usually pretty well without the Chinese keyboard. The problem is I need the Chinese keyboard while I am using Audacity to take notes. Another problem is that the label-track function does not work, never.

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