Crashing when Extracting Sound from USB PnP Audio Device

Bug reports for Audacity 2.3.1 alpha
Forum rules
This forum is only for feedback and bug reports for the specified version of Audacity.

All bug reports must include the following information:
  • Exact version number of Audacity
  • Operating system version
  • Brief description of the problem
  • Detailed, step by step instructions for how to reproduce the problem
Bug reports that do not include the above information will be deleted

Additional information and / or screenshots should be included as necessary to adequately describe the problem.
Post Reply
Xenops
Posts: 1
Joined: Sat Aug 04, 2018 11:22 am
Operating System: OS X 10.11 El Capitan or later (macOS)

Crashing when Extracting Sound from USB PnP Audio Device

Post by Xenops » Sat Aug 04, 2018 11:39 am

Audacity version: 2.1.3
Operating System: OS X El Capitan 10.11.6
Summary: Audacity crashes when trying to extract audio from the USB PnP Audio Device. Specifically, I am trying to extract audio when using a Wikoo USB Cassette Capture device, to turn cassettes into MP3's.

1. Open New Document
2. Turn Software Playthrough On
3. Start Monitering
4. Click Record
5. Turn on Wikoo cassette player
6. I see the blue bars indicating that it is picking up the cassette and not environment noises
7. It crashes after seeming to work.

Second bug: instead of recording, sometimes it says "Error: error finding sound device. Try changing the audio host, the recording device, and project sample rate".

This morning I also seem unable to unable to adjust the recording volume: I move it to a higher volume, and it returns to 0.00. I also tried typing in the volume number, and it returns to 0.00
Attachments
Screen Shot 2018-08-04 at 7.32.08 AM.png
Screen Shot 2018-08-04 at 7.32.08 AM.png (233.79 KiB) Viewed 160 times
Screen Shot 2018-08-04 at 7.33.44 AM.png
Screen Shot 2018-08-04 at 7.33.44 AM.png (221.58 KiB) Viewed 160 times

steve
Site Admin
Posts: 49029
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Crashing when Extracting Sound from USB PnP Audio Device

Post by steve » Wed Aug 08, 2018 1:38 pm

Xenops wrote:
Sat Aug 04, 2018 11:39 am
Audacity version: 2.1.3
That's a very old version. The current version is 2.2.2 and is available via the Audacity website: https://www.audacityteam.org/download/

Check that the USB lead is in good condition and is securely connected to both the Wikoo cassette player and the computer.
Ensure that the USB lead has a bit of slack so that it is not putting strain on the sockets.
Try using a different USB socket on the computer.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

Post Reply