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Audacity 2.1 crashes

Posted: Fri Mar 04, 2016 11:31 am
by onraad
For a while I tried the earlier versions of Audacity, but they crashed after a few seconds either in playing or recording. Just downloaded and installed 2.1. The playing of a single track went just fine. Then I tried to remove clicks. The result was just noisy noise and Audacity frooze. Same bulls... as in 2.05. Is there a way to solve the problem or do I have to reformat my harddisk and install Windows on my computer?

Re: Audacity 2.1 crashes

Posted: Fri Mar 04, 2016 11:39 am
by steve
There is no version "2.1". Look in "Help > About Audacity" for the full version number.
Where did you obtain this version of Audacity?

Re: Audacity 2.1 crashes

Posted: Fri Mar 04, 2016 5:21 pm
by Gale Andrews
Nor is there any "2.05" version of Audacity. ;)

Please tell us exactly what version of Ubuntu you are using (all four numbers).

If you install arbitrary versions of Audacity from Ubuntu repositories these may be illegitimate builds that used a version of wxWidgets that those versions of Audacity did not support. As a result those versions are crash-prone.

Audacity 2.1.2 now supports recent wxWidgets 3.x. Until your version of Ubuntu updates to Audacity 2.1.2, I strongly recommend uninstalling whatever versions(s) of Audacity you have and install this 2.1.2 PPA of Audacity https://launchpad.net/~ubuntuhandbook1/ ... u/audacity.

Be sure to install the Audacity 2.1.2 PPA for the version of Ubuntu that you have.


Gale

Re: Audacity 2.1 crashes

Posted: Sat Mar 05, 2016 12:05 am
by onraad
My version 2.0.5 I got through Ubuntu's software center (Ubuntu 14.04 LTS). The version 2.1.2 I downloaded and installed via Terminal. I assume it comes from, in my case, the Dutch Ubuntu-server. And yes I'm no expert in whatsoever.

Re: Audacity 2.1 crashes

Posted: Sat Mar 05, 2016 1:20 pm
by Gale Andrews
onraad wrote:My version 2.0.5 I got through Ubuntu's software center (Ubuntu 14.04 LTS). The version 2.1.2 I downloaded and installed via Terminal. I assume it comes from, in my case, the Dutch Ubuntu-server. And yes I'm no expert in whatsoever.
Ubuntu 14.04 only comes with Audacity 2.0.5.

If you installed a Daily Build from https://launchpad.net/~audacity-team/+a ... untu/daily I would uninstall it. Those are alpha (unstable) builds that are made between official releases of Audacity. You should not use those unless you are a developer or software tester.

Again, if you have not done so already I recommend you uninstall all your versions of Audacity then install this 2.1.2 PPA of Audacity https://launchpad.net/~ubuntuhandbook1/ ... u/audacity.

To uninstall 2.0.5:

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sudo apt-get remove audacity
If you installed the Daily Builds as above:

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sudo apt-get install ppa-purge

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sudo ppa-purge ppa:audacity-team/daily


Gale

Re: Audacity 2.1 crashes

Posted: Sat Mar 05, 2016 7:38 pm
by onraad
Bedankt. I will do that. I tell you if it helps (the 2.0.5-version didn't work at all).

Onraad

Re: Audacity 2.1 crashes

Posted: Sun Mar 06, 2016 8:53 pm
by onraad
I did just that. First I tried the instructions on the launchpad web page. No command deb, I got (undoubtly I did the wrong thing). Uninstalled audacity from my computer as told and reinstalled it form (I guess) the Dutch repository: version 2.1.2. Loaded a song (Vous permettez monsieur from Adamo) and after 10 seconds it frooze. So, what is the big secret others using Audacity/Ubuntu are hiding for me?

Re: Audacity 2.1 crashes

Posted: Mon Mar 07, 2016 11:26 am
by steve
onraad wrote:So, what is the big secret others using Audacity/Ubuntu are hiding for me?
:D No secret.
Now that we have eliminated the old Ubuntu build as the cause, my suspicions fall on the sound system. Audacity can be rather sensitive to instability in the sound system. That's not a problem so long as the sound system is rock solid, but Audacity is like a miner's canary - even a small instability in the sound system can cause Audacity to fall over.

Probably best to start with factory default settings.
Shut down Audacity, then find the hidden folder

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~/.audacity-data/
("~/" means your home folder)
Delete the files:
"audacity.cfg"
"pluginsettings.cfg"
and if it exists "pluginregistry.cfg"

Launch Audacity.
Go to "Help > Audio device info" and copy and paste the info into your reply (there's quit a lot of text, so before you paste it into your reply, click the "Code" button above the message composing box and then paste between the "code tags" like this;

Code: Select all

[code]
paste the info here...
[/code]

Re: Audacity 2.1 crashes

Posted: Mon Mar 07, 2016 2:19 pm
by onraad

Code: Select all

==============================
Default recording device number: 4
Default playback device number: 4
==============================
Device ID: 0
Device name: HD-Audio Generic: HDMI 0 (hw:0,3)
Host name: ALSA
Recording channels: 0
Playback channels: 8
Low Recording Latency: -1,000000
Low Playback Latency: 0,005805
High Recording Latency: -1,000000
High Playback Latency: 0,034830
Supported Rates:
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 1
Device name: HD-Audio Generic: ALC269VC Analog (hw:2,0)
Host name: ALSA
Recording channels: 2
Playback channels: 2
Low Recording Latency: 0,005805
Low Playback Latency: 0,008707
High Recording Latency: 0,034830
High Playback Latency: 0,034830
Supported Rates:
    44100
    48000
    96000
    192000
==============================
Device ID: 2
Device name: hdmi
Host name: ALSA
Recording channels: 0
Playback channels: 8
Low Recording Latency: -1,000000
Low Playback Latency: 0,005805
High Recording Latency: -1,000000
High Playback Latency: 0,034830
Supported Rates:
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 3
Device name: pulse
Host name: ALSA
Recording channels: 32
Playback channels: 32
Low Recording Latency: 0,008707
Low Playback Latency: 0,008707
High Recording Latency: 0,034830
High Playback Latency: 0,034830
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 4
Device name: default
Host name: ALSA
Recording channels: 32
Playback channels: 32
Low Recording Latency: 0,008707
Low Playback Latency: 0,008707
High Recording Latency: 0,034830
High Playback Latency: 0,034830
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Selected recording device: 4 - default
Selected playback device: 4 - default
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Available mixers:
==============================
Available recording sources:
==============================
Available playback volumes:
==============================
Recording volume is emulated
Playback volume is emulated

Re: Audacity 2.1 crashes

Posted: Mon Mar 07, 2016 2:28 pm
by Gale Andrews
onraad wrote:I did just that. First I tried the instructions on the launchpad web page. No command deb, I got (undoubtly I did the wrong thing). Uninstalled audacity from my computer as told and reinstalled it form (I guess) the Dutch repository: version 2.1.2
Regardless, Ubuntu 14.04 does not offer Audacity 2.1.2 by default. So you must have added some unofficial repository to your software sources.


Gale