Audacity not work in Deepin (ubuntu)

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felipe.prestes
Posts: 6
Joined: Wed Feb 17, 2016 10:41 am
Operating System: OS X 10.9 Mavericks

Audacity not work in Deepin (ubuntu)

Post by felipe.prestes » Wed Feb 17, 2016 10:53 am

Hello guys!

I use deepin, a distro linux and i always used the audacity, but i updated my version the deppin and when i go using he opened empty, in blank. Someone can help me?
Last edited by Gale Andrews on Wed Feb 17, 2016 2:27 pm, edited 1 time in total.
Reason: Correct typo in title

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Audacity not work in Deppin (ubuntu)

Post by Gale Andrews » Wed Feb 17, 2016 12:19 pm

What version of Audacity are you using - a version from Deppin's repository, or did you build Audacity yourself?

If you updated Deppin and have an old repository version of Audacity, perhaps you want to update your repository version of Audacity.

If that does not help, please show us a screenshot of Audacity opening blank, so we can see what happens. If it is a configuration problem, exit or force quit Audacity and delete the folder ~/.audacity-data/.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
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felipe.prestes
Posts: 6
Joined: Wed Feb 17, 2016 10:41 am
Operating System: OS X 10.9 Mavericks

Re: Audacity not work in Deppin (ubuntu)

Post by felipe.prestes » Wed Feb 17, 2016 1:07 pm

I deleted ~/.audacity-data/, but not work :|
Attachments
DeepinScreenshot20160217105531.png
This is the screen of audacity in blank.
DeepinScreenshot20160217105531.png (77.3 KiB) Viewed 639 times
DeepinScreenshot20160217105854.png
This is the file syslog screen with command "tail -f syslog"
DeepinScreenshot20160217105854.png (377.73 KiB) Viewed 639 times

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Audacity not work in Deppin (ubuntu)

Post by Gale Andrews » Wed Feb 17, 2016 1:31 pm

felipe.prestes wrote:I deleted ~/.audacity-data/, but not work :|
As I asked and suggested:
Gale Andrews wrote:What version of Audacity are you using - a version from Deppin's repository, or did you build Audacity yourself?

If you updated Deppin and have an old repository version of Audacity, perhaps you want to update your repository version of Audacity.
And if you do have the latest repository version of Audacity, I suggest you report the problem to Deppin. They provide their repository build, not us.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

felipe.prestes
Posts: 6
Joined: Wed Feb 17, 2016 10:41 am
Operating System: OS X 10.9 Mavericks

Re: Audacity not work in Deppin (ubuntu)

Post by felipe.prestes » Wed Feb 17, 2016 1:40 pm

Okay, I'll try to correct this error alone. Thanks for nothing.

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Audacity not work in Deepin (ubuntu)

Post by Gale Andrews » Wed Feb 17, 2016 2:27 pm

felipe.prestes wrote:Okay, I'll try to correct this error alone. Thanks for nothing.
Sorry but you have not helped yourself by refusing to answer our question about what version of Audacity you are using, and refusing to say whether you have tried to update your repository version of Audacity.

To repeat for you, Audacity does not package the Deepin (not Deppin) repository build of Audacity. Deepin do, and we have no control over what they do. The obvious assumption is that it's a packaging error, or perhaps you have changed something you have not told us about, like updating to open source video drivers.

Deepin appears to be currently based on Debian unstable, according to https://en.wikipedia.org/wiki/Deepin, having for several years previous been based on Ubuntu. Perhaps that change back to Debian unstable is something to do with it.

If you find something out from http://en.bbs.deepin.org/, we encourage you to post back.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

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