Cannot Export/Save/Open to Other Partitions

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farlander762
Posts: 2
Joined: Sat Apr 25, 2020 12:37 pm
Operating System: Linux *buntu

Cannot Export/Save/Open to Other Partitions

Post by farlander762 » Sat Apr 25, 2020 12:58 pm

Hello,
I just upgraded Audacity from an older version (not sure which) to 2.3.3. Running Ubuntu Linux 18.04 and upgraded via the latest distro release in Ubuntu Software Center.

The older release would allow me to save/export to other drive partitions, 2.3.3 won't even show the other partitions. I'm having this issue on a couple of computers. This current machine is a dual-boot (Win 10) and it isn't showing the NTFS partitions, the other machine is only Ubuntu 18.04 but has a OS and a "storage" partition that is ext4. It will only allow me to access the "home" folders like Documents, Misic, Pictures, etc.

It's very annoying because I set the OS partitions relatively small and the storage partition large. No other software seems to be affected by this. I have attached a couple of pictures.

Any thoughts?
Thanks!
Lance
Attachments
Audacity export.png
Audacity export.png (55.33 KiB) Viewed 116 times
GParted capture.png
GParted capture.png (25.92 KiB) Viewed 116 times

steve
Site Admin
Posts: 80688
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Cannot Export/Save/Open to Other Partitions

Post by steve » Sat Apr 25, 2020 1:46 pm

Ensure that the partition is mounted before you launch Audacity.
Ensure that read/write access does not require elevated permissions.
Ensure that you are not using a sandboxed (Snap / Flatpak) version of Audacity.
For Windows 10 partitions, ensure that Windows was fully shut down before you launched Linux (Windows 10 does not fully exit by default, it just does some kind of hibernation and restricts access to it's partitions).
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

farlander762
Posts: 2
Joined: Sat Apr 25, 2020 12:37 pm
Operating System: Linux *buntu

Re: Cannot Export/Save/Open to Other Partitions

Post by farlander762 » Sun Apr 26, 2020 12:34 am

Snap is probably it. The Ubuntu Software Center says it is coming from a Snap Store. I know it isn't permissions on a NTFS drive and I disabled that infernal hibernate business a long time ago.

This confuser is about to be upgraded to 20.04 so I'll try again soon.

Thanks!

steve
Site Admin
Posts: 80688
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Cannot Export/Save/Open to Other Partitions

Post by steve » Sun Apr 26, 2020 1:27 am

I think you should be able to get the proper "deb" version of Audacity if you install with "apt" rather than the software center.
To do that:
1) Uninstall your current version of Audacity.
2) Open a Terminal window and enter the command:

Code: Select all

sudo apt-get install audacity
Follow the prompts to complete the installation.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

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