Try as I might, I can’t get the UR12 to work with Audacity. I’m sure it’s something in the audio settings. I’ve tried every permutation without success. Has anyone got further insights?

It works fine on Windows7 so I imagine the problem is to do with a (non-existent) driver.
Is there something I can put into the terminal to force it to work?

As an initial test to see if your computer recognizes the UR12:

1. Open a terminal window
2. Enter the command:

alsamixer

3. Press the F6 key to bring up the sound card selection option.
   What options are available?

(Press “Esc” twice to close the card selection dialog and Alsa Mixer.)

Sound Card

• (default)
  0 HDA Intel HDMI
  1 HDA Intel PCH
  2 Steinberg UR12

enter device name

Launch Audacity, or if it is already open, exit the program and re-launch it.
Then, “Help menu > Diagnostics > Audio Device Info”.
When the info window appears, click the “Save” button and save the info somewhere convenient (such as your Desktop).
Then attach the saved file to your reply. See here for how to attach a file to a forum post: https://forum.audacityteam.org/t/how-to-attach-files-to-forum-posts/24026/1

deviceinfo.txt (1.28 KB)

That’s weird. It seems that Audacity can’t see any audio devices on your system.
Try rebooting the computer and get the “Help menu > Diagnostics > Audio Device Info” again.
If you have Skype for Linux, ensure that it is not set to startup on log-in.

Desktop/deviceinfo2.txt

No attachment.

==============================
Default recording device number: 1
Default playback device number: 1

Device ID: 0
Device name: pulse
Host name: ALSA
Recording channels: 32
Playback channels: 32
Low Recording Latency: 0.008707
Low Playback Latency: 0.008707
High Recording Latency: 0.034830
High Playback Latency: 0.034830
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000

Device ID: 1
Device name: default
Host name: ALSA
Recording channels: 32
Playback channels: 32
Low Recording Latency: 0.008707
Low Playback Latency: 0.008707
High Recording Latency: 0.034830
High Playback Latency: 0.034830
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000

Selected recording device: 0 - pulse
Selected playback device: 0 - pulse
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000
Unable to open Portmixer

Still the same, not physical audio devices listed.

Open your sound settings, and look in the “Input” and “Output” tabs. Which, if any, devices are listed for each?

Input:
Built-in Audio Analogue Stereo
Monitor of Built-in Audio Analogue Stereo
Monitor of Steinberg UR12 Analogue Stereo
Steinberg UR12 Analogue Stereo

Output:
Built-in Audio Analogue Stereo
Steinberg UR12 Analogue Stereo

Connector: Analogue Output (with dropdown menu with nothing inside except 'Analogue Output ’

Does your “sound settings” have tabs for “Playback” and “Recording”?
If so, what applications (if any) are listed in those tabs? (The Playback tab should have at least “System Sounds” listed.)

Steve,
I replied twice. Didn’t you receive it?

I see what’s in this forum thread, and no reply to my last questions: