Audacity shutdown with export dialog.

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xanadukr
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Operating System: OS X 10.11 El Capitan or later (macOS)

Audacity shutdown with export dialog.

Post by xanadukr » Mon Dec 11, 2017 8:07 am

Hi all,

I do not know whether this is already known issue.
I found the recent Audacity (2.2.1) was shut-downed when I tried to "export" audio as wav.
The file dialog window came on but after that "bug report" related dialog box appeared and Audacity was shut-downed.
This thing happened every time I tried to export.

MacOS version: 10.13.2

Thanks

waxcylinder
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Re: Audacity shutdown with export dialog.

Post by waxcylinder » Mon Dec 11, 2017 10:45 am

I can't replicate this with 2.2.1 (or 2.2.2-alpha) on my Macbook Pro running High Sierra 10.13.1

WC
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waxcylinder
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Re: Audacity shutdown with export dialog.

Post by waxcylinder » Mon Dec 11, 2017 5:43 pm

And I just upgraded 10.13.2 High Sierra - and I still cannot replicate this (not with 2.2.1 nor with 2.2.2 alpha)

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xanadukr
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Joined: Mon Dec 11, 2017 8:02 am
Operating System: OS X 10.11 El Capitan or later (macOS)

Re: Audacity shutdown with export dialog.

Post by xanadukr » Tue Dec 12, 2017 10:39 am

I have attached "debug report" files.
They generated: Reboot system --> Start Audacity --> Generate 30s silence within Audacity --> Try to export to WAV

Thanks
Attachments
Audacity_dbgrpt-507-20171212T193406.zip
(7.07 KiB) Downloaded 14 times

steve
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Re: Audacity shutdown with export dialog.

Post by steve » Tue Dec 12, 2017 11:36 am

xanadukr wrote:Reboot system --> Start Audacity --> Generate 30s silence within Audacity --> Try to export to WAV
Are you sure that you were exporting as WAV?
The reason that I ask is that the audacity.cfg file looks very "clean", like a "first use, done nothing yet" config file, but there is an export setting for exporting as AIFF.

Code: Select all

ExportFormat_SF1=131074
Perhaps that's normal for a Mac, but it looks wrong. I'll need to check on a Mac.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

xanadukr
Posts: 9
Joined: Mon Dec 11, 2017 8:02 am
Operating System: OS X 10.11 El Capitan or later (macOS)

Re: Audacity shutdown with export dialog.

Post by xanadukr » Tue Dec 12, 2017 12:15 pm

Yes,

I used file --> export --> export to wav in menu.
But each time I clicked on it, Audacity stopped working (no response) and the "debug" dialog box appeared.
I do not know why AIFF thing is written on the log.

One thing I should comment: Not just export to wav, I also tried export to mp3 but the same thing happened.

Thanks

steve
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Re: Audacity shutdown with export dialog.

Post by steve » Tue Dec 12, 2017 12:34 pm

How did you install Audacity? From the DMG or from the ZIP download?
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xanadukr
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Joined: Mon Dec 11, 2017 8:02 am
Operating System: OS X 10.11 El Capitan or later (macOS)

Re: Audacity shutdown with export dialog.

Post by xanadukr » Tue Dec 12, 2017 12:36 pm

dmg install

steve
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Re: Audacity shutdown with export dialog.

Post by steve » Tue Dec 12, 2017 1:49 pm

Did you previously have another version installed? If so, do you know (or can you guess) which version?
Did you trash the old version before installing the new version?
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

xanadukr
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Joined: Mon Dec 11, 2017 8:02 am
Operating System: OS X 10.11 El Capitan or later (macOS)

Re: Audacity shutdown with export dialog.

Post by xanadukr » Wed Dec 13, 2017 6:28 am

I have used audacity from 1.x version. But audacity is not my everyday app, I cannot confirm which version is the last one without problem.
I can say 2.1.x had no problem but I do not know whether 2.2.0 worked well or not. (I had installed it but I did not used it.)

In common case, I just overwrite audacity to my Application folder.
For this 2.2.1, at first I overwrote it and there was this issue.
So, I deleted audacity from Application folder, empty trash and reinstalled it with dmg file.

Although I do not think this can be possible cause: I use Homebrew and python, qt and other gnu related files are installed with Homebrew. Could this cause this issue?

Thanks

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