no sound but green bars move

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fsk
Posts: 16
Joined: Tue Jun 13, 2017 1:01 am
Operating System: macOS 10.15 Catalina or later

Re: no sound but green bars move

Post by fsk » Thu Jun 15, 2017 1:06 pm

I've attached my audacity info window and a screenshot of my bar. Below is info from audio device info. I tried zapping my pram but that didn't do anything. Thanks again for all your help, you have restored my faith in the
internet.

Code: Select all

From help->audio device info
==============================
Default recording device number: 6
Default playback device number: 4
==============================
Device ID: 0
Device name: Built-in Input
Host name: Core Audio
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003107
Low Playback Latency: 0.010000
High Recording Latency: 0.013265
High Playback Latency: 0.100000
Supported Rates:
==============================
Device ID: 1
Device name: Built-in Line Input
Host name: Core Audio
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003107
Low Playback Latency: 0.010000
High Recording Latency: 0.013265
High Playback Latency: 0.100000

[attachment=1]audacity_info.png[/attachment]
[attachment=0]bar.png[/attachment]
Supported Rates:
==============================
Device ID: 2
Device name: Built-in Output
Host name: Core Audio
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.010000
Low Playback Latency: 0.003923
High Recording Latency: 0.100000
High Playback Latency: 0.014082
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 3
Device name: Built-in Line Output
Host name: Core Audio
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.010000
Low Playback Latency: 0.003923
High Recording Latency: 0.100000
High Playback Latency: 0.014082
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 4
Device name: Built-in Line Output
Host name: Core Audio
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.010000
Low Playback Latency: 0.003923
High Recording Latency: 0.100000
High Playback Latency: 0.014082
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 5
Device name: Built-in Digital Output
Host name: Core Audio
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.010000
Low Playback Latency: 0.003923
High Recording Latency: 0.100000
High Playback Latency: 0.014082
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 6
Device name: Unknown USB Audio Device
Host name: Core Audio
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.007250
Low Playback Latency: 0.010000
High Recording Latency: 0.035250
High Playback Latency: 0.100000
Supported Rates:
==============================
Device ID: 7
Device name: Callnote
Host name: Core Audio
Recording channels: 2
Playback channels: 2
Low Recording Latency: 0.010000
Low Playback Latency: 0.002000
High Recording Latency: 0.100000
High Playback Latency: 0.016000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 8
Device name: LogMeInSoundDriver
Host name: Core Audio
Recording channels: 2
Playback channels: 2
Low Recording Latency: 0.010000
Low Playback Latency: 0.001451
High Recording Latency: 0.100000
High Playback Latency: 0.011610
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Selected recording device: 6 - Unknown USB Audio Device
Selected playback device: 4 - Built-in Line Output
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Available mixers:
==============================
Available recording sources:
==============================
Available playback volumes:
0 - PCM
==============================
Recording volume is native
Playback volume is native 
audacity_info.png
audacity_info.png (113.88 KiB) Viewed 1200 times
bar.png
bar.png (65.16 KiB) Viewed 1200 times
Last edited by Gale Andrews on Fri Jun 16, 2017 10:39 am, edited 2 times in total.
Reason: Wrapped audio device info in code tags for readability. Placed images inline so they don't break Forum layout

fsk
Posts: 16
Joined: Tue Jun 13, 2017 1:01 am
Operating System: macOS 10.15 Catalina or later

Re: no sound but green bars move

Post by fsk » Thu Jun 15, 2017 1:11 pm

cyrano wrote:Weirdness. Any chance the Mini was of a more recent build than the Mac Pro?

Try resetting the PRAM.

You do that by restarting and holding command - option - p -r keys after the boing. But I guess you probably know that if you upgraded CPU's on a Pro :mrgreen:

The pro is from 2012 and the mac mini is from 2014. I tried zapping the pram (the typical fix for almost all mac problems :) ) but it didn't change anything. Thanks for your help.

kozikowski
Forum Staff
Posts: 68902
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: no sound but green bars move

Post by kozikowski » Thu Jun 15, 2017 3:28 pm

A festival of outputs.

What's "Callnote" and what's the rest of the output options that got cut off?

Koz

fsk
Posts: 16
Joined: Tue Jun 13, 2017 1:01 am
Operating System: macOS 10.15 Catalina or later

Re: no sound but green bars move

Post by fsk » Thu Jun 15, 2017 3:35 pm

kozikowski wrote:A festival of outputs.

What's "Callnote" and what's the rest of the output options that got cut off?

Koz
Callnote was a way to record skype calls just in the off chance it was affecting things I removed it completely from the system but it didn't fix the problem. The options are
Built-in Output
Built-in line output
Built-in line output (a second time, this is the driver everything else on the system uses)
Built-in digital output
Logmein sound driver

I've tried each of these and none of them work.

Thanks again.

cyrano
Posts: 2629
Joined: Fri Apr 17, 2015 11:54 pm
Operating System: macOS 10.13 High Sierra

Re: no sound but green bars move

Post by cyrano » Thu Jun 15, 2017 5:40 pm

Then you'll have to delete com.apple.audio.DeviceSettings.plist. You can find that one in:

Macintosh HD/Library/Preferences/Audio.

Maybe you've already tried that?

There are routings in your setup that didn't exist when the Mac Pro was young.

EDIT:

And maybe you need to remove com.apple.audio.SystemSettings.plist too. It's been a while since I've touched a Mac Pro. And they definitely don't resemble any other Mac. The others are all portable, sort of...

fsk
Posts: 16
Joined: Tue Jun 13, 2017 1:01 am
Operating System: macOS 10.15 Catalina or later

Re: no sound but green bars move

Post by fsk » Thu Jun 15, 2017 5:56 pm

I couldn't find com.apple.audio.SystemSettings.plist but I removed the other file and still no joy. Thanks for replying, I appreciate the help.

kozikowski
Forum Staff
Posts: 68902
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: no sound but green bars move

Post by kozikowski » Fri Jun 16, 2017 2:52 am

I don't know if this model came with an built in speaker (I'm assuming it did) but it doesn't have one anymore.
So it doesn't Chong when you turn it on?

Koz

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: no sound but green bars move

Post by Gale Andrews » Fri Jun 16, 2017 10:53 am

Do you need the "LogMeInSoundDriver"?

Have you tried installing Soundflower https://github.com/mattingalls/Soundflo ... -2.0b2.dmg, setting Soundflower playback to the output device you want to use, then choosing Soundflower as the Audacity playback device?


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

fsk
Posts: 16
Joined: Tue Jun 13, 2017 1:01 am
Operating System: macOS 10.15 Catalina or later

Re: no sound but green bars move

Post by fsk » Fri Jun 16, 2017 12:01 pm

Gale Andrews wrote:Do you need the "LogMeInSoundDriver"?

Have you tried installing Soundflower https://github.com/mattingalls/Soundflo ... -2.0b2.dmg, setting Soundflower playback to the output device you want to use, then choosing Soundflower as the Audacity playback device?


Gale
I don't need the logmeinsounddriver but I haven't figured out how to remove it (it's not in Library or if it is it's named weirdly). I tried soundflower but still no luck. One weird thing I found (not sure if this helps or not) is that I have os x running on parallels and Audacity works flawlessly in the virtual machine so I'm thinking something went bad when I migrated from the imac to this new computer. Unless anyone has any ideas what I can try next I think I'm going to do a clean reinstall cause I'm pretty sure that will fix the problem.

I just wanted to say thanks to everyone who offered help, you've restored my faith in the internet, thank you.

cyrano
Posts: 2629
Joined: Fri Apr 17, 2015 11:54 pm
Operating System: macOS 10.13 High Sierra

Re: no sound but green bars move

Post by cyrano » Sat Jun 17, 2017 10:14 am

What probably goes wrong, is transferring data and settings from a newer machine...

The other way around, it is pretty reliable. Reverse order, I've seen lots of weirdness.

I would try a clean install. The virtual OSX shows it's not a hardware problem.

And, yes, that LogMeIn sound driver is a suspect too. An annoying one, since the dev has gone through the trouble of hiding his stuff. Not nice in my book. :evil:

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