Audacity 2.1.1 and OS X 10.10.4

chrzaszcz · Post by **chrzaszcz** » Fri Jul 17, 2015 10:12 pm

I just updated to Audacity version 2.1.1 on two computers running OS X 10.10.4, and it works on one, but on the other, it won't even open. What further information do you need in order to get to the root of the problem?

Post by **kozikowski** » Fri Jul 17, 2015 11:00 pm

Hardware INFO? One is a 13" MacBook Pro and the other is a 2012 Mac Mini?

Koz

DJDemon · Post by **DJDemon** » Fri Jul 17, 2015 11:22 pm

chrzaszcz wrote:I just updated to Audacity version 2.1.1 [...]
on the other, it won't even open.

Are you sure it did not open? Could it be that Audacity crashed immediately after opening, before any window became visible? Just like in this case: http://forum.audacityteam.org/viewtopic ... 47#p280669

chrzaszcz · Post by **chrzaszcz** » Sat Jul 18, 2015 12:17 pm

I don't think it opens at all; when I click on it, the dock icon jumps up and down a few times (if I'm lucky) and then just stops. The black dot never appears underneath it. This is all happening on a 20-inch iMac with a 2 GHz Intel Core 2 Duo processor from mid-2007.

Gale Andrews · Post by **Gale Andrews** » Sat Jul 18, 2015 1:35 pm

chrzaszcz wrote:I just updated to Audacity version 2.1.1 on two computers running OS X 10.10.4, and it works on one, but on the other, it won't even open.

What Audacity version did you update from?

chrzaszcz wrote:I don't think it opens at all; when I click on it, the dock icon jumps up and down a few times (if I'm lucky) and then just stops. The black dot never appears underneath it. This is all happening on a 20-inch iMac with a 2 GHz Intel Core 2 Duo processor from mid-2007.

Force Quit Audacity in Activity Monitor if necessary.

Open Finder, choose Go > Go to Folder and type:

Code: Select all

~/Library/Application Support/audacity/

In that "audacity" folder, copy the "audacity.cfg" file to somewhere else such as your Desktop.

Then delete the audacity.cfg in ~/Library/Application Support/audacity/.

If you added new plugins the last time you ran the old Audacity version, delete the entire "audacity" folder in ~/Library/Application Support/.

Try launching 2.1.1 again.

Please attach the old audacity.cfg you made a copy of, in case we can see a problem in it. Please see here for how to attach files: http://forum.audacityteam.org/viewtopic ... 49&t=64936.

Gale

chrzaszcz · Post by **chrzaszcz** » Sat Jul 18, 2015 2:24 pm

Taking the audacity.cfg file, which is attached as ‘audacity.txt’, out of the Application Support folder seems to have solved the problem. Will I run into any other problems now because I did that?

I updated from Audacity 2.1.0.

Gale Andrews · Post by **Gale Andrews** » Sat Jul 18, 2015 5:01 pm

chrzaszcz wrote:Taking the audacity.cfg file, which is attached as ‘audacity.txt’, out of the Application Support folder seems to have solved the problem. Will I run into any other problems now because I did that?

I updated from Audacity 2.1.0.

Thank you for the attached file.

In fact that .cfg file was last saved by Audacity 2.0.6 and has entries for obsolete preferences that go back to Audacity 1.3.x (autosave interval) and 2.0.0 (cached audio data).

And you were using a non-standard path for the Audacity temp folder.

So it is probably good to start with factory default settings. You may have to relocate FFmpeg. There should not be any other problem. If there are any more problems please let us know.

Gale

brianj · Post by **brianj** » Sun Jul 19, 2015 8:49 am

Renaming the .cfg file and keeping it in the same folder seems not to work but moving it to another folder as suggested seems to do the trick. As this seems to be a general problem with the current OS, it looks like the instruction to move the file should be included in the installation instuctions (alternatively an installer script should do the job but obviously that makes everything more complicated. Or of course an update can be produced that will fix the problem.

RobNY · Post by **RobNY** » Sun Jul 19, 2015 5:52 pm

I have read all of the above information and I still cannot get the latest version of Audacity to open.
I have deleted all previous versions of Audacity, including the application support library, and it still will not start up.
I looked in the application support library and could not see a file with .cfg anywhere.
I have a Mid 2007 iMac running Yosemite 10.10.4.
I was running the previous version of audacity with no problems whatsoever.
Any advice?

brianj · Post by **brianj** » Mon Jul 20, 2015 2:47 pm

@ RobNY: There are two application support libraries for Audacity. The one that has the .cfg file is the one that you get to starting from your home directory (~/Library/Application Support/audacity).

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