Audacity crashes on startup (SOLVED)

userwave · March 21, 2012, 1:07am

Macbook Pro 2.2 i7
8 Gig ram

crashes on startup-

log:

Process:         Audacity [434]
Path:            /Applications/Audacity/Audacity.app/Contents/MacOS/Audacity
Identifier:      net.sourceforge.audacity
Version:         2.0.0.0 (2.0.0.0)
Code Type:       X86 (Native)
Parent Process:  sh [431]

Date/Time:       2012-03-20 21:07:19.838 -0400
OS Version:      Mac OS X 10.7.2 (11C74)
Report Version:  9

Interval Since Last Report:          3617 sec
Crashes Since Last Report:           5
Per-App Interval Since Last Report:  1211 sec
Per-App Crashes Since Last Report:   5
Anonymous UUID:                      D9B5F238-AE82-4914-83D0-9D387A91B097

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called
terminate called throwing an exception
objc[434]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x97dea9c6 __pthread_kill + 10
1   libsystem_c.dylib             	0x97d62f78 pthread_kill + 106
2   libsystem_c.dylib             	0x97d53bdd abort + 167
3   libc++abi.dylib               	0x9000c921 abort_message + 94
4   libc++abi.dylib               	0x9000a1bc default_terminate() + 36
5   libc++abi.dylib               	0x9000a1fe safe_handler_caller(void (*)()) + 15
6   libc++abi.dylib               	0x9000a268 std::terminate() + 23
7   libc++abi.dylib               	0x9000b2a0 __cxa_throw + 112
8   libstdc++.6.dylib             	0x9a70a401 operator new(unsigned long) + 97
9   com.apple.HIToolbox           	0x9099bb53 HIUserPane::Construct(OpaqueHIObjectRef*) + 19
10  com.apple.HIToolbox           	0x908435cc HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 188
11  com.apple.HIToolbox           	0x9082565c HIObject::Construct(HIObjectClass*, HIObject**, OpaqueHIObjectRef*) + 174
12  com.apple.HIToolbox           	0x908252c3 HIObject::Create(__CFString const*, OpaqueEventRef*, HIObject**) + 247
13  com.apple.HIToolbox           	0x908251b5 HIObjectCreate + 83
14  com.apple.HIToolbox           	0x9095b535 _HIUserPaneCreateWithClass + 136
15  com.apple.HIToolbox           	0x9095b5b8 CreateUserPaneControl + 109
16  Audacity                      	0x0042c682 wxWindow::Create(wxWindow*, int, wxPoint const&, wxSize const&, long, wxString const&) + 258
17  Audacity                      	0x003cef9d wxControl::Create(wxWindow*, int, wxPoint const&, wxSize const&, long, wxValidator const&, wxString const&) + 61
18  Audacity                      	0x00411875 wxStaticBitmap::Create(wxWindow*, int, wxBitmap const&, wxPoint const&, wxSize const&, long, wxString const&) + 357
19  Audacity                      	0x002a3042 DeviceToolBar::Populate() + 850
20  Audacity                      	0x00293b55 ToolBar::ReCreateButtons() + 453
21  Audacity                      	0x00292d9d ToolBar::Create(wxWindow*) + 205
22  Audacity                      	0x002a0d3a DeviceToolBar::Create(wxWindow*) + 42
23  Audacity                      	0x00297d43 ToolManager::ReadConfig() + 2659
24  Audacity                      	0x00298682 ToolManager::ToolManager(AudacityProject*) + 1634
25  Audacity                      	0x001a3343 AudacityProject::AudacityProject(wxWindow*, int, wxPoint const&, wxSize const&) + 1795
26  Audacity                      	0x001a45d0 CreateNewAudacityProject() + 144
27  Audacity                      	0x00044ef7 AudacityApp::OnInit() + 5175
28  Audacity                      	0x00046981 wxAppConsole::CallOnInit() + 17
29  Audacity                      	0x00525900 wxEntry(int&, wchar_t**) + 112
30  Audacity                      	0x0003e6d8 main + 24
31  Audacity                      	0x0003e47e _start + 216
32  Audacity                      	0x0003e3a5 start + 41

Gale_Andrews · March 21, 2012, 1:44am

Thanks, but I have split to a new topic as that other thread you posted to is about crashing on exit.

Process:         Audacity [434]
Path:            /Applications/Audacity/Audacity.app/Contents/MacOS/Audacity
Identifier:      net.sourceforge.audacity
Version:         2.0.0.0 (2.0.0.0)
Code Type:       X86 (Native)
Parent Process:  sh [431]

Date/Time:       2012-03-20 21:07:19.838 -0400
OS Version:      Mac OS X 10.7.2 (11C74)
Report Version:  9

Interval Since Last Report:          3617 sec
Crashes Since Last Report:           5
Per-App Interval Since Last Report:  1211 sec
Per-App Crashes Since Last Report:   5
Anonymous UUID:                      D9B5F238-AE82-4914-83D0-9D387A91B097

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called
terminate called throwing an exception
objc[434]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x97dea9c6 __pthread_kill + 10
1   libsystem_c.dylib             	0x97d62f78 pthread_kill + 106
2   libsystem_c.dylib             	0x97d53bdd abort + 167
3   libc++abi.dylib               	0x9000c921 abort_message + 94
4   libc++abi.dylib               	0x9000a1bc default_terminate() + 36
5   libc++abi.dylib               	0x9000a1fe safe_handler_caller(void (*)()) + 15
6   libc++abi.dylib               	0x9000a268 std::terminate() + 23
7   libc++abi.dylib               	0x9000b2a0 __cxa_throw + 112
8   libstdc++.6.dylib             	0x9a70a401 operator new(unsigned long) + 97
9   com.apple.HIToolbox           	0x9099bb53 HIUserPane::Construct(OpaqueHIObjectRef*) + 19
10  com.apple.HIToolbox           	0x908435cc HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 188
11  com.apple.HIToolbox           	0x9082565c HIObject::Construct(HIObjectClass*, HIObject**, OpaqueHIObjectRef*) + 174
12  com.apple.HIToolbox           	0x908252c3 HIObject::Create(__CFString const*, OpaqueEventRef*, HIObject**) + 247
13  com.apple.HIToolbox           	0x908251b5 HIObjectCreate + 83
14  com.apple.HIToolbox           	0x9095b535 _HIUserPaneCreateWithClass + 136
15  com.apple.HIToolbox           	0x9095b5b8 CreateUserPaneControl + 109
16  Audacity                      	0x0042c682 wxWindow::Create(wxWindow*, int, wxPoint const&, wxSize const&, long, wxString const&) + 258
17  Audacity                      	0x003cef9d wxControl::Create(wxWindow*, int, wxPoint const&, wxSize const&, long, wxValidator const&, wxString const&) + 61
18  Audacity                      	0x00411875 wxStaticBitmap::Create(wxWindow*, int, wxBitmap const&, wxPoint const&, wxSize const&, long, wxString const&) + 357
19  Audacity                      	0x002a3042 DeviceToolBar::Populate() + 850
20  Audacity                      	0x00293b55 ToolBar::ReCreateButtons() + 453
21  Audacity                      	0x00292d9d ToolBar::Create(wxWindow*) + 205
22  Audacity                      	0x002a0d3a DeviceToolBar::Create(wxWindow*) + 42
23  Audacity                      	0x00297d43 ToolManager::ReadConfig() + 2659
24  Audacity                      	0x00298682 ToolManager::ToolManager(AudacityProject*) + 1634
25  Audacity                      	0x001a3343 AudacityProject::AudacityProject(wxWindow*, int, wxPoint const&, wxSize const&) + 1795
26  Audacity                      	0x001a45d0 CreateNewAudacityProject() + 144
27  Audacity                      	0x00044ef7 AudacityApp::OnInit() + 5175
28  Audacity                      	0x00046981 wxAppConsole::CallOnInit() + 17
29  Audacity                      	0x00525900 wxEntry(int&, wchar_t**) + 112
30  Audacity                      	0x0003e6d8 main + 24
31  Audacity                      	0x0003e47e _start + 216
32  Audacity                      	0x0003e3a5 start + 41[/quote]

Can you please use “Upload attachment” (underneath where you post your replies) to attach the complete report. Also please say how you are launching Audacity (for example, double-clicking the Audacity application, or double-clicking an .aup project file).

Thanks

Gale

userwave · March 21, 2012, 11:38pm

What format does attachment need to be.
I’ve tried.pdf and RTF and it didn’t work.

Thanks

Gale_Andrews · March 22, 2012, 1:15am

A text (.txt) file will be best.

Gale

mrdb · March 22, 2012, 1:52am

I am also experiencing crash on startup .

This is the first time I have installed Audacity on my machine - followed the basic process, downloaded audacity-macosx-ub-2.0.0.dmg from Audacity website, opened dmg, copied Audacity folder to Applications folder, ejected dmg, launched Audacity by double clicking application icon in Audacity folder.

I am running OSX 10.6.8 with 2.4GHz Intel Core 2 Duo, 4 GB 667 MHz DDR2 SDRAM.

Once Audacity started it attempted to load VST plug-ins - I had an expired trial plugin (Lounge Lizard) and Audacity could not find the correct plug-in folder for Waves 8.0 which I had to locate… Once plug-ins were loaded nothing happened and then Audacity crashed. I removed Lounge Lizard VST from my machine (and also removed an old TC Near plug-in I no longer use), I removed Audacity using AppDelete, emptied trash, cleared cache, rebooted machine and copied Audactity folder once again from dmg.

Double click Audacity app from folder and again plugins loaded, no expired trials or need to locate folders this time, then Audacity crashed (see crash report attached “Audacity 2.0 Crash Report with VST plugins.txt”).

I checked out the Audacity 2.0 Wiki page and found out there were problems with some VST plug-ins so decided to disable upon startup. I could not find the audacity.cfg file on my machine anywhere - it has not been created. The only folder it created was user/library/application support/audacity with a file called plugins.cfg (see attached file “plugins.txt”) and an empty folder called presets.

I created a folder called Portable Settings in the applications/audacity folder and inside this folder I created audacity.cfg file containing the following code only;

[AudioUnits]
Enable=0
[VST]
Enable=0
Rescan=0

Relaunched Audacity and application opened successfully!

I hope this helps with your testing.

Regards
mrdb
plugins.txt (1.52 KB)
Audacity 2.0 Crash Report with VST plugin.txt (99.6 KB)

Gale_Andrews · March 22, 2012, 3:36am

Yes thanks for the report. The issue with GuitarRig v3 and v4 (Audio Units) is already in the Release Notes for 2.0.0:

and on bugzilla:
http://bugzilla.audacityteam.org/show_bug.cgi?id=481 .

Gale

billw58 · March 22, 2012, 3:41am

@mrdb:
Excellent problem report and exceptional work on your part to get Audacity running! I routinely use the Portable Settings folder as it is easier than digging into the Library folder to find audacity.cfg and plugins.cfg.

– Bill

userwave · March 22, 2012, 7:54pm

Crashes on startup when launching the app from the applications folder

OS: 10.7.2
Macbook Pro i7 2.2 ghz
8 gigs ram

report attached

thank you!
audacity.txt (116 KB)

Gale_Andrews · March 23, 2012, 12:51am

Thanks, userwave. Yes this report clearly shows that Waves Version 7 Audio Units is the problem, which we already know about.

The simplest solution is to follow the steps at Missing features - Audacity Support to create or edit the audacity.cfg file to disable Audio Unit plug-ins in Audacity. Note that the folder containing audacity.cfg is hidden in OS X 10.7.

You can alternatively do as mrdb did. Add a Portable Settings folder to the folder you launch Audacity from, then add or edit audacity.cfg inside Portable Settings.

If it is easier you can use the attached “audacity.txt” file. Rename it to “audacity.cfg” (without quotes) then paste it into ~/Library/Application Support/audacity/ or into “Portable Settings”.

If you want to use other Audio Units than Waves in Audacity, then you will have to go through a few more hoops, depending if you can configure other apps that use Waves to look somewhere else for it. Please ask if you want any help with doing that.

Gale

userwave · March 24, 2012, 11:10pm

thanks Gale, up and running now.

appreciate it !

serpentoso · June 27, 2012, 11:43am

Hi,
I have the same problem. But I’ve tried the solutions suggested here (both with the application support folder and/or with the portable settings folder) but it keeps crashing.
Please see attached log.

Thanks!!!

steve · June 27, 2012, 2:46pm

I cringe whenever I read that because invariably the problem is not the same. If it were the same problem then the same solution would fix it.
Please start a new topic and give full details of your system, version of Audacity and exactly what is happening when.

serpentoso · June 27, 2012, 2:56pm

I uninstalled WAVES and Audacity is working again.

steve · June 27, 2012, 2:57pm

Glad you got it fixed serpentoso.
Topic marked as Solved.