Audacity has quit unexpectedly.

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paulguitar
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Audacity has quit unexpectedly.

Post by paulguitar » Fri Mar 16, 2012 11:34 pm

This happens every time I quit Audacity correctly. I have an iMac 2.8 GHz Intel core i7, OS 10.6.8, 8 GB ram. This never happened in previous versions.

billw58
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Operating System: macOS 10.15 Catalina or later

Re: Audacity has quit unexpectedly.

Post by billw58 » Sat Mar 17, 2012 1:25 am

Do you get a dialog offering to "send a report to Apple"? If so, copy the first 20 lines or so from that dialog and post them here. Don't bother sending it to Apple.

-- Bill

paulguitar
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Re: Audacity has quit unexpectedly.

Post by paulguitar » Sat Mar 17, 2012 1:28 am

Process: Audacity [307]
Path: /Applications/Audacity 2.0/Audacity.app/Contents/MacOS/Audacity
Identifier: net.sourceforge.audacity
Version: 2.0.0.0 (2.0.0.0)
Code Type: X86 (Native)
Parent Process: sh [304]

Date/Time: 2012-03-16 21:30:34.751 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 4665890 sec
Crashes Since Last Report: 53
Per-App Interval Since Last Report: 589 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 953470B4-3D70-45B2-A35B-3A646023692A

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000003d656d61
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...cts.AutoTuneAU_MM.component 0x21ad0914 FxDisposeBitmap(FxBitmap*) + 14
1 ...cts.AutoTuneAU_MM.component 0x21ac0fc6 CVST2AUPlugin::~CVST2AUPlugin() + 126
2 ...cts.AutoTuneAU_MM.component 0x21abf998 ComponentBase::ComponentEntryDispatch(ComponentParameters*, ComponentBase*) + 90
3 ...cts.AutoTuneAU_MM.component 0x21abbb9a AUBase::ComponentEntryDispatch(ComponentParameters*, AUBase*) + 58
4 ...cts.AutoTuneAU_MM.component 0x21ac303d CVST2AUPluginEntry + 33
5 ...ple.CoreServices.CarbonCore 0x9a62451f CallComponentDispatch + 29
6 ...ple.CoreServices.CarbonCore 0x9a6248a8 CallComponentClose + 43
7 ...ple.CoreServices.CarbonCore 0x9a6247d1 CloseComponentInternal(ComponentInstanceRecord*) + 101
8 ...ple.CoreServices.CarbonCore 0x9a624752 CloseComponent + 46
9 Audacity 0x0008222f AudioUnitEffect::~AudioUnitEffect() + 47
10 Audacity 0x002d72a2 EffectManager::UnregisterEffects() + 50
11 Audacity 0x000c1c93 UnloadEffects() + 19
12 Audacity 0x00046782 AudacityApp::OnExit() + 370

billw58
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Re: Audacity has quit unexpectedly.

Post by billw58 » Sat Mar 17, 2012 1:46 am

Thanks.

The crash is not in Audacity per se, but in an auto-tune Audio Unit Effect. Removing that effect will probably remove the crash.

Audio Unit effects are stored in:
<your home>/Library/Audio/Plug-Ins/Components
/Library/Audio/Plug-Ins/Components

Find the auto tune component and move it somewhere else, such as the desktop.

-- Bill

paulguitar
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Re: Audacity has quit unexpectedly.

Post by paulguitar » Sat Mar 17, 2012 2:07 am

Thanks Bill. I found the auto tune plug ins. if I remove them, I'm assuming I won't be able to use them with Audacity. Does that also mean i won't be able to use them with Digital Performer, which i also use? I haven't experienced a crash in DP. Should i upgrade autotune? Is the file itself corrupted or just reacting badly with Audacity? Should i use my previous version of Audacity since it didn't crash?
Again, the "quit unexpectedly" didn't happen until after I quit Audacity myself.It seemed to be ok when I put audio in the program.
Paul

billw58
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Re: Audacity has quit unexpectedly.

Post by billw58 » Sat Mar 17, 2012 5:04 am

Yes, if you remove them they won't be available to any other program.

I'm guessing here, but it crashes in FxDisposeBitmap. Try unchecking "Display Audio Unit effects in graphical mode" in Preferences > Effects and see if that helps.

I don't know what has changed in 2.0. What "previous" version of Audacity were you using? The developers might be interested in tracking this down.

-- Bill

Gale Andrews
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Re: Audacity has quit unexpectedly.

Post by Gale Andrews » Sat Mar 17, 2012 5:36 am

Paul,

Further to Bill's post, was your previous Audacity version 1.2 something? That would not have the problem because it would not recognise AudioUnit plug-ins.

There are several other things you can try if Bill's suggestion doesn't help.

AutoTune probably won't be fully functional in Audacity, anyway, but updating AutoTune and seeing if that cures the issue would be a good idea. Please let us know if it helps.

If DP has preferences, see if you can give it a different location for Audio Unit plug-ins (or specifically for AutoTune) than the two locations Bill mentioned where Audacity looks.

If you don't want any AudioUnit effects in Audacity, then you can avoid moving AutoTune by disabling AudioUnits in Audacity. To do this, quit Audacity or let it crash, then go to ~/Library/Application Support/audacity/ and copy in the attached after renaming it to "audacity.cfg" (without quotes).

Also do you have the VST version of AutoTune and could you use that instead of AudioUnit? It is possible Audacity would not trip over the VST.



Gale
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paulguitar
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Re: Audacity has quit unexpectedly.

Post by paulguitar » Sat Mar 17, 2012 3:14 pm

Thanks for all the responses. I was using Audacity 1.3.12. I opened 1.3.12 and quit the program and the dialog box did not come up as in Audacity 2. Again, this only happens when I quit the program correctly either through the Audacity menu and choose Quit or use Command Q. I haven't put Audacity 2 through much work so I can't say if it will quit when I am using the program. I have Autotune 5 so it's definitely time for an upgrade. I should do that here shortly. I've never used Autoune in Audacity so disabling AudioUnits is probably not a bad idea. I'm not sure, off the top of my head, what other plug ins use AudioUnits in Audacity. I mostly use the program as a 2 track editor.
Paul

paulguitar
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Re: Audacity has quit unexpectedly.

Post by paulguitar » Sat Mar 17, 2012 3:22 pm

Disabling "Display Audio Unit effects in Graphical Mode" did not stop the dialog box from happening when closing the program. I disabled AudioUnits in Preferences/Effects and closed the program. The dialog box did not come up so there is certainly a conflict there. I will upgrade to AutoTune 7 and let you know how it turns out. Thanks again everyone.
Paul

Gale Andrews
Quality Assurance
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Re: Audacity has quit unexpectedly.

Post by Gale Andrews » Sat Mar 17, 2012 5:39 pm

paulguitar wrote:Disabling "Display Audio Unit effects in Graphical Mode" did not stop the dialog box from happening when closing the program. I disabled AudioUnits in Preferences/Effects and closed the program. The dialog box did not come up so there is certainly a conflict there. I will upgrade to AutoTune 7 and let you know how it turns out. Thanks again everyone.
Paul
Thanks Paul for the input. It's interesting if you have Audio Units enabled, disable them in Effects Preferences and quit, then it doesn't crash when unloading the Audio Units.

Are these crashes on quit always only if the project window is empty when you quit? Is this a 64-bit machine?



Gale
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