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Not recognizing audio from turntable after Catalina Update

Posted: Fri Oct 04, 2019 3:56 pm
by dth0829
Hello!

I am currently using the latest update of Audacity 2.3.2
My Mac OS is latest update of iOS 13.

Since updating my mac to Catalina, Audacity is not recognizing the audio from my AT LP-120 USB turntable. The program will display that it is connected, but does not record or play audio coming from the turntable.

I have checked to make sure that my privacy settings on the mac allow Audacity to use the microphone but there is still no change,

Thank you very much for your help!

Re: Not recognizing audio from turntable after Catalina Update

Posted: Fri Oct 04, 2019 7:07 pm
by steve
Was it previously working with Mojave?
You may need to check that after the upgrade, Audacity still has permission to access the "microphone" (which means, any recording device).

Re: Not recognizing audio from turntable after Catalina Update

Posted: Fri Oct 04, 2019 7:30 pm
by dth0829
Yes, it was working with Mojave and I checked that it still has permission and it does.

Re: Not recognizing audio from turntable after Catalina Update

Posted: Sat Oct 05, 2019 11:22 am
by steve
Are you seeing a signal level in the Mac Sound Input settings?

macinputeckel092016.jpg
macinputeckel092016.jpg (40.05 KiB) Viewed 1873 times

Re: Not recognizing audio from turntable after Catalina Update

Posted: Sat Oct 05, 2019 5:23 pm
by dth0829
Yes, I am. It shows the USB device and is the signal is moving with the audio but there is no sound.

Re: Not recognizing audio from turntable after Catalina Update

Posted: Sat Oct 05, 2019 5:49 pm
by steve
What do you see in Audacity when you try to record?

Re: Not recognizing audio from turntable after Catalina Update

Posted: Sat Oct 05, 2019 8:22 pm
by dth0829
Everything looks standard other than not seeing the levels of audio when it is connected and not being able to hear or record the audio. When I click record the line starts moving but there is no fluctuation in the wave or audio being recorded.

Re: Not recognizing audio from turntable after Catalina Update

Posted: Sun Oct 06, 2019 9:08 am
by steve
Restart Audacity, then "Save" your "Audio device info" (see: https://manual.audacityteam.org/man/hel ... evice_info)
Please attach the device info file to your reply.

Re: Not recognizing audio from turntable after Catalina Update

Posted: Sun Oct 06, 2019 7:26 pm
by dth0829
==============================
Default recording device number: 0
Default playback device number: 1
==============================
Device ID: 0
Device name: Built-in Microphone
Host name: Core Audio
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.00294785
Low Playback Latency: 0.01
High Recording Latency: 0.0131066
High Playback Latency: 0.1
Supported Rates:
==============================
Device ID: 1
Device name: Built-in Output
Host name: Core Audio
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.01
Low Playback Latency: 0.0187982
High Recording Latency: 0.1
High Playback Latency: 0.0289569
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000
==============================
Device ID: 2
Device name: USB AUDIO CODEC
Host name: Core Audio
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.01
Low Playback Latency: 0.00435417
High Recording Latency: 0.1
High Playback Latency: 0.0136875
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000
==============================
Device ID: 3
Device name: USB AUDIO CODEC
Host name: Core Audio
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.0047619
Low Playback Latency: 0.01
High Recording Latency: 0.0149206
High Playback Latency: 0.1
Supported Rates:
==============================
Selected recording device: 3 - USB AUDIO CODEC
Selected playback device: 1 - Built-in Output
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000
==============================
Available mixers:
==============================
Available recording sources:
==============================
Available playback volumes:
0 - PCM
==============================
Recording volume is emulated
Playback volume is native

Re: Not recognizing audio from turntable after Catalina Update

Posted: Sun Oct 06, 2019 7:57 pm
by steve
That looks OK. Perhaps the recording is just so quiet that it is not visible or audible. Are you able to Amplify the recording?(https://manual.audacityteam.org/man/amplify.html)