Audacity crashes during .Mp3 import.

Help for Audacity 2.x.x on Windows.

ImageThis forum is for Audacity 2.x.x on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.

Re: Audacity crashes during .Mp3 import.

Permanent link to this post Posted by henric » Mon Nov 27, 2017 5:57 pm

Fyve_by_Fyve wrote:I don't get an error number or anything. All I get is a box which says "Audacity Cross-Platform Sound Editor has stopped working. A problem caused the program to stop working correctly. Blah, blah, blah."

No error number or anything.


Take a look in the Application Event Log, there should be an entry from Source "Application Error" for each crash. Hit Windows-X or right-click the start icon, select "Event Viewer" from the menu, then you should find the "Application" log under "Windows Logs". Post a copy of the contents of the log entry's text box and we may be able to find some clue there.
henric
 
Posts: 31
Joined: Sun Jan 17, 2016 9:12 pm
Operating System: Windows 10

Re: Audacity crashes during .Mp3 import.

Permanent link to this post Posted by henric » Mon Nov 27, 2017 6:11 pm

steve wrote:Did you use the .EXE installer? If so, do you still have the installer file? If you do, you can check its validity by testing it with this on-line checker: https://md5file.com/calculator

https://www.virustotal.com/ displays the SHA-256 right at the top. The MD5 and SHA-1 hashes can be found on the "Details" tab. As a bonus, anti-virus scans from 60+ engines is also provided.

Keep in mind that uploading private information is not always a great idea. 7-Zip provides a context menu in Windows Explorer. Otherwise, one can run PowerShell and use the "Get-FileHash" command (IIRC, the default algorithm is SHA-256.) From a UNIXish shell, "sha256sum" or sometimes "sha256" can be used.
henric
 
Posts: 31
Joined: Sun Jan 17, 2016 9:12 pm
Operating System: Windows 10

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