Help or Manual missing

Help for Audacity on Windows.
Forum rules
ImageThis forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
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Motim
Posts: 24
Joined: Sat Mar 19, 2016 8:51 am
Operating System: Windows 7

Help or Manual missing

Post by Motim » Thu Aug 31, 2017 9:58 am

Hello,
Click on "Help" does not respond. When turning Audacity 'on' get the sub-window which says if I have not installed 'help' or 'manual' to go online help, click online - no respond.
While installing, was not asked for any help or manual to install.
What to do to fix it, or where to get the 'help' or 'manual'.
Answers will be appreciated.
Thanks
Motim
PS.
os is win 10 pro, Audacity is 2.1.3

steve
Site Admin
Posts: 81653
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Help or Manual missing

Post by steve » Thu Aug 31, 2017 10:31 am

  1. Uninstall the version of Audacity that you have.
  2. Download "Audacity 2.1.3 installer (25.86 MB, includes help files)" via the link on this page of the Audacity website: https://www.audacityteam.org/download/windows/
  3. When the download has completed, use the on-line "checksum" calculator here https://md5file.com/calculator
    The "sha256" result should be: 12d83cb444734e3aaba8114115a83f7ceaa314d14641cde65b4f35f9847c5e1f
  4. If the sha256 is correct, install Audacity by double clicking on the exe file and follow the on-screen instructions/
  5. During the installation look for the option to "Reset Preferences" and enable that option.
  6. On first run, confirm that you wish to reset preferences.
(More information about the "checksum" step here: https://www.audacityteam.org/download/o ... wnloading/)
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

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