As I am rather new to Audacity crashing, I do not know where to find crash logs, but here is my problem:
Every time I open Audacity, it closes itself after 3-5 seconds. I was using version 2.1.2, and I checked the website to find 2.1.3 was released, so I uninstalled 2.1.2 and installed 2.1.3, but the crashes continued. I am running 64 bit Windows 10. I'm sorry I can't provide more information. Where are crash logs generated, if at all?
Audacity crashes 3-5 seconds after opening
Forum rules
This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
This forum is for Audacity on Windows.Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
Re: Audacity crashes 3-5 seconds after opening
Try reinstalling 2.1.3 and select the option to "Reset Preferences" when that option appears.
On first launch, confirm that you want to reset preferences.
What happens then? Does it crash?
On first launch, confirm that you want to reset preferences.
What happens then? Does it crash?
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Re: Audacity crashes 3-5 seconds after opening
I don't see a reset preferences button, but yes, it still crashes after a complete reinstall.
Re: Audacity crashes 3-5 seconds after opening
Resetting preferences is the important step. Reinstalling without resetting preferences is unlikely to make any difference.FL2070 wrote:I don't see a reset preferences button, but yes, it still crashes after a complete reinstall.
If you are using the .exe installer on Windows, then there is a checkbox option during the installation process. Re-install again and be sure to read each dialog screen and check (tick / confirm) the option to reset preferences.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Re: Audacity crashes 3-5 seconds after opening
As for resetting settings, will deleting the audacity folder in Appdata/roaming do?
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Also, I've discovered something strange. When run on one user, Audacity works, but when run on another user, it does not.
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Also, I've discovered something strange. When run on one user, Audacity works, but when run on another user, it does not.
Re: Audacity crashes 3-5 seconds after opening
I have already given my advice. You are of course free to ignore it.FL2070 wrote:As for resetting settings, will deleting the audacity folder in Appdata/roaming do?
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Re: Audacity crashes 3-5 seconds after opening
I'm sorry, I forgot to mention I don't use the installer due to permissions issues.
Re: Audacity crashes 3-5 seconds after opening
Perhaps that's the problem. What are the "permission issues"?FL2070 wrote:I'm sorry, I forgot to mention I don't use the installer due to permissions issues.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Re: Audacity crashes 3-5 seconds after opening
Administrator permissions. And I've managed to fix the problem myself, it was a problem with parental controls software. Thanks for your help, and sorry for bothering you.
Re: Audacity crashes 3-5 seconds after opening
I have the same problem 