Unable to Use Audacity on Win 10 [SOLVED]

Help for Audacity on Windows.
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Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
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rfwood1
Posts: 8
Joined: Thu Nov 26, 2015 8:05 pm
Operating System: Windows 10

Unable to Use Audacity on Win 10 [SOLVED]

Post by rfwood1 » Mon Jun 06, 2016 8:41 pm

Recently I was "forced" to accept the Win 10 upgrade. (It showed up on my PC after I left the PC on overnight.) Now I can't use Audacity (V2.1.2. which was installed via an .exe). I'm having trouble navigating around Win 10 due to some of the cosmetic changes they made, so it's been difficult to sort out what has happened. (FYI, Adobe Audition also no longer works.) I've tried to uninstall/reinstall sound controllers and speakers, but the PC doesn't even recognize my speakers. Is anyone else having issues with Win 10 like this? If so, how did you get past them?

kozikowski
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Re: Unable to Use Audacity on Win 10

Post by kozikowski » Mon Jun 06, 2016 9:32 pm

"If you don't behave yourself, young man, we'll put Windows 10 on your computer!"

It's a given that many hardware devices and software packages only work when they're specifically Win10 compliant. So this is where you go to your manufacturers web pages, Adobe, etc, to find updated drivers and software.

I am a little surprised they're forcing the "upgrade" now. Several people have woken up from a sound sleep to discover they are now running Win10 with no further effort on their part. Also, you used to be able to roll it back. I'm assuming you can't any more?
Is anyone else having issues with Win 10 like this?
Everybody.

Koz

DVDdoug
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Re: Unable to Use Audacity on Win 10

Post by DVDdoug » Mon Jun 06, 2016 10:33 pm

I found Going Back To Windows 7 or 8.1.

You're the 2nd person I've read about who got automatically updated.

Gale Andrews
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Re: Unable to Use Audacity on Win 10

Post by Gale Andrews » Tue Jun 07, 2016 2:13 pm

Microsoft recently changed the "Update to Windows 10" app so that clicking the red window Close button on the dialogue amounted to the user saying "Yes" to the upgrade. They have now stopped doing that, I believe.

If you stay with Windows 10 you will have to look on the web site of the computer or motherboard manufacturer for the latest Windows 10 audio drivers intended for your computer model. See http://wiki.audacityteam.org/wiki/Windows_10_OS#drivers. If after that Audacity says "Internal PortAudio Error" and sees no devices, try Audacity 2.1.3-alpha.

By the way, there are third-party methods to remove the “Get Windows 10” nags. However after Windows 10 becomes paid-for in August, Microsoft say they will remove that update app anyway.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
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rfwood1
Posts: 8
Joined: Thu Nov 26, 2015 8:05 pm
Operating System: Windows 10

Re: Unable to Use Audacity on Win 10

Post by rfwood1 » Tue Jun 07, 2016 4:00 pm

OK....Here's where I'm at so far:

I did as the Microsoft Community agent suggested and ran the troubleshooter (again). The device (Realtek Hi-Definition Audio) was found. The drivers are up to date and it is (supposedly) working. However, the "properties" info box for the device says "Requires Further Installation." No "enhancements" were on except for the "Immediate Mode" box being checked. Under the "Advanced" tab, it said "16 bit - 44100Hz," which also sounds OK. When the troubleshooter was finished, the dialog box said "Audio Services Not Responding."

I opened Audacity to see what impact my efforts had, but the Playback Device box is blank. I could not get a song to play and Realtek does not show up as a choice in the "Playback Device" box in the toolbar. (I was unable to find any selections with which to fill in this box. I also tried to open Audition, but now it won't even initialize. To compound matters further, now I can't play music on apps like WMP, or Groove (the new music player app found on Win 10), which worked yesterday.

I'm going to continue working on this now and I'll update you folks later.

Last, I currently have inquires open on forums for Adobe, Audacity, Microsoft and Logitech (the maker of the speakers), so I am asking around.

rfwood1
Posts: 8
Joined: Thu Nov 26, 2015 8:05 pm
Operating System: Windows 10

Re: Unable to Use Audacity on Win 10 [SOLVED]

Post by rfwood1 » Wed Jun 08, 2016 2:13 am

Well, I was finally able to sort this issue out. I did a system restore and found the "lost" sound device. I then selected it as my default and disabled all enhancements. I opened and checked Audacity and saw that it had been added automatically as the Recording and Playback devices. I opened up a .FLAC and then a .MOGG file and they played as they should. I'm still not 100% sure how this all got messed up, but it is now sorted out! Thanks to all here who offered advice!

cyrano
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Re: Unable to Use Audacity on Win 10 [SOLVED]

Post by cyrano » Wed Jun 08, 2016 8:43 am

Gale Andrews wrote:Microsoft recently changed the "Update to Windows 10" app so that clicking the red window Close button on the dialogue amounted to the user saying "Yes" to the upgrade. They have now stopped doing that, I believe.
It seems they now removed the closing button... (the X). So the choice is "Yes, immediately" or "yes, later"...

Gale Andrews
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Re: Unable to Use Audacity on Win 10 [SOLVED]

Post by Gale Andrews » Wed Jun 08, 2016 1:21 pm

cyrano wrote:
Gale Andrews wrote:Microsoft recently changed the "Update to Windows 10" app so that clicking the red window Close button on the dialogue amounted to the user saying "Yes" to the upgrade. They have now stopped doing that, I believe.
It seems they now removed the closing button... (the X). So the choice is "Yes, immediately" or "yes, later"...
I never saw this problem on Windows 7 because I removed the Windows Update item that implements the update application soon after it was originally installed.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Unable to Use Audacity on Win 10 [SOLVED]

Post by Gale Andrews » Wed Jun 08, 2016 1:23 pm

rfwood1 wrote:Well, I was finally able to sort this issue out. I did a system restore and found the "lost" sound device. I then selected it as my default and disabled all enhancements. I opened and checked Audacity and saw that it had been added automatically as the Recording and Playback devices. I opened up a .FLAC and then a .MOGG file and they played as they should. I'm still not 100% sure how this all got messed up, but it is now sorted out! Thanks to all here who offered advice!
So presumably the System Restore doesn't return you to Windows 7 (I don't think that is possible) but there were restore points there for after Windows 10 was installed?


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

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