Nothing in the manual is what I see with the program open

strshne420 · Post by **strshne420** » Mon Nov 30, 2015 1:09 am

I have Windows 10 on my laptop. I installed the software and retrieved the User Manual. I've read the User Manual twice and I simply cannot find what I need. Following the manual I double clicked the shortcut to Audacity and then clicked on Edit and scrolled down to choose Preferences. THAT is where it becomes a problem. According to the manual, the Preferences screen looks a particular way...mine looks nothing like it. It says to set recording device to USB Audio Device but there is no such option. That's the very 1st step...what do I do when it isn't the same? Lastly, how can I know what version of your software I have?

Post by **kozikowski** » Mon Nov 30, 2015 1:23 am

Help > About?

We're expecting a three-digit number like 2.1.1.

Did you get it from here?

http://audacityteam.org/download/windows

Koz

Post by **DVDdoug** » Mon Nov 30, 2015 2:32 am

It says to set recording device to USB Audio Device but there is no such option.

If Windows can't see your USB device, Audacity can't see it either. Right-click the speaker icon and select Recording Devices to check if Windows sees whatever USB device you've got connected. The name of the device you see depends on the drivers and on how it identifies itself to Windows, so you may not see exactly what the manual says.

(I don't have Win10, so I'm guessing you can right-click on the speaker icon to bring-up the audio control panel.)

Also, if your computer didn't come with Win10 and you upgraded, make sure you have Win10 compatible audio drivers for your particular hardware.

Post by **Gale Andrews** » Mon Nov 30, 2015 1:26 pm

Also, if you connected the USB device after you launched Audacity, do Transport > Rescan Audio Devices in the Audacity menu bar, so that Audacity can detect the newly added device.

DVDdoug wrote:(I don't have Win10, so I'm guessing you can right-click on the speaker icon to bring-up the audio control panel.)

You still can. The only difference is that if you left-click the speaker icon, the volume slider doesn't now contain a link to the volume mixer where you can set volume levels for each app. The Volume Mixer is now a right-click option over the speaker icon.

Gale

strshne420 · Post by **strshne420** » Mon Nov 30, 2015 7:57 pm

Ok, took me a bit but I know my software version is version 47.1A. At least that's what it says on the mini-disc. Is there some place else I can find that info? The software came with the unit.
How do I make sure I have Win10 compatible audio drivers for my particular hardware?
And, once I connect the device to my laptop, how do I do Transport > Rescan Audio Devices in the Audacity menu bar, so that Audacity can detect the newly added device?

PLEASE forgive me my ignorance and me density in technological things?

Post by **Gale Andrews** » Tue Dec 01, 2015 10:37 am

strshne420 wrote:Ok, took me a bit but I know my software version is version 47.1A. At least that's what it says on the mini-disc. Is there some place else I can find that info? The software came with the unit.

I explained this in your previous topic. 47.1A will be the CD version number, nothing to do with the Audacity version number.

Check in Help > About Audacity... top right of the Audacity window. If it doesn't say Audacity 2.1.1, get 2.1.1 from http://audacityteam.org/download/windows.

Gale

strshne420 · Post by **strshne420** » Wed Dec 02, 2015 8:22 pm

I downloaded and installed 2.1.1 and it still looks nothing like the pics in the manual. So I'm still unable to use my device! PLEASE, help me?

Post by **DVDdoug** » Wed Dec 02, 2015 10:13 pm

Does this page help?

Here is the Audacity 2.1.1 manual. Or, simply open Audacity and click Help -> Manual.

I downloaded and installed 2.1.1 and it still looks nothing like the pics in the manual

That's not surprising if you are looking at the (probably outdated) printed manual that doesn't match the (probably outdated) software supplied with your hardware.

How do I make sure I have Win10 compatible audio drivers for my particular hardware?

What is this USB device?

If Windows can't see the device, you've probably got a driver problem. Or, you've got dead hardware, or a bad USB cable, or something...

Typically, USB audio devices are "plug-and- play" with the generic Microsoft-supplied drivers. If there's no driver installation on the CD, that's a clue that it's designed to use Microsoft's drivers. Otherwise, you'll have to check the hardware manufacturer's website.

Post by **Gale Andrews** » Thu Dec 03, 2015 11:28 am

Presumably the USB device is the "Cassette capture" device referred to in the user's previous topic.

If you connected the cassette player after launching Audacity, look in the Audacity menu bar at the top of the screen and use Transport > Rescan Audio Devices.

Then click in the Recording device and choose the USB Audio CODEC for the cassette deck. It should say USB "something".

Gale

strshne420 · Post by **strshne420** » Thu Dec 03, 2015 10:41 pm

Gale Andrews...did you look at the screenshot I attached? There is no such option! The option I'm to choose according to the manual and whatever you said are NOT options in the software I have.
Let me attach it again.

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