Phantom Powered Mics dis-connecting me from internet

Help for Audacity on Windows.
Forum rules
ImageThis forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
leslllll
Posts: 16
Joined: Fri Jun 26, 2015 7:54 pm
Operating System: Please select

Phantom Powered Mics dis-connecting me from internet

Post by leslllll » Sat Jun 27, 2015 2:39 am

This is so quirky, I'm a little afraid to post. I'm new to using Audacity although I've worked with other recording programs. I am using Audacity 2.1.0. I am recording using a Berhringer 802 mixer with phantom powered mics. I am plugging into the computer "direct in" input from the mixer, and plugging headphones into computer phones out. I am getting a good sound recording acoustic guitar with stereo mics. (both phantom powered). However, every time I use the program, it winds up kicking me off the internet for a couple of days. My computer is plugged directly to ATT (I've since learned to reset everything by unplugging my ATT Uverse box and then plugging back in after about 10 minutes. (It also affects other computers in the house that are wireless and therefore affects other people in the house). I was just wondering if anybody else has had any experiences like this. Naturally I don't want to have to reset my computer every time I use the program. And I don't know if this could be damaging my computer somehow. It's so quirky. I am totally miffed. Thanks for any help,
Les L

kozikowski
Forum Staff
Posts: 69373
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: Phantom Powered Mics dis-connecting me from internet

Post by kozikowski » Sat Jun 27, 2015 3:18 am

So to make my wife happy, I tightened up the license plate bolt. Not only did the car start, but the clock, that hasn't worked in three years started going round and round.

I think the very first thing I would do is go down to the hardware store and pick up an electrical socket tester. This is in the US, I have no idea how Britain does it.

In general it has three lights on it and the correct two have to light up for the socket to be good. Both houses I've lived have had at least one socket wired wrong. The test is positive for a bad socket. If it says bad, you should get it looked at, probably sooner is good. Click the graphic.

http://www.amazon.com/GE-3-Wire-Recepta ... et+testers

I think you just happened to hit the right combination of plugs, sockets and sound connections to produce a dangerous condition. I worked with a rock band once and we rehearsed in an old garage. The bass player would get hit every time his lips touched the metal microphone. I took me a while to track down that power socket cross. Apparently, been there for years.

Koz
Attachments
Screen Shot 2015-06-26 at 8.12.54 PM.png
Screen Shot 2015-06-26 at 8.12.54 PM.png (106.36 KiB) Viewed 577 times

kozikowski
Forum Staff
Posts: 69373
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: Phantom Powered Mics dis-connecting me from internet

Post by kozikowski » Sat Jun 27, 2015 3:26 am

In case I didn't say it in English words, test all the power sockets. Go through the whole house, eventually, but pay particular attention to the ones used by the computer system and maybe other electronics. If you're using a power strip (Waber Strip), test that, too.

The test may not work in the bathroom with its ground fault interrupters. If you have a bath new enough to have interrupters, chance are it's good to go as it is.

Koz

Panchdara
Posts: 6
Joined: Sat Jun 27, 2015 10:52 am
Operating System: Please select

Re: Phantom Powered Mics dis-connecting me from internet

Post by Panchdara » Sat Jun 27, 2015 11:33 am


leslllll
Posts: 16
Joined: Fri Jun 26, 2015 7:54 pm
Operating System: Please select

Re: Phantom Powered Mics dis-connecting me from internet

Post by leslllll » Sat Jun 27, 2015 1:12 pm

Thank you for replying. I will try and order a socket tester. When you say "a dangerous condition". That would mean dangerous in what way?
By the way, I think I forgot to mention I am running Windows Vista. Don't know if that is bad.
Thanks,
Les L

kozikowski
Forum Staff
Posts: 69373
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: Phantom Powered Mics dis-connecting me from internet

Post by kozikowski » Sat Jun 27, 2015 5:06 pm

That would mean dangerous in what way?
If wall socket wiring is reversed, the metal case of your computer equipment could be connected to the house power instead of ground. When you said "I do this and all my computers go nuts", it could mean that hazardous voltages are going down your computer wires instead of regular, harmless computer signals.

In extreme conditions, you could touch two computers at the same time and get a shock.

Koz

kozikowski
Forum Staff
Posts: 69373
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: Phantom Powered Mics dis-connecting me from internet

Post by kozikowski » Sat Jun 27, 2015 5:08 pm

I went right to that because it's extremely unlikely that Windows Vista could do something simple and create that much damage. It's a red flag.

Koz

leslllll
Posts: 16
Joined: Fri Jun 26, 2015 7:54 pm
Operating System: Please select

Re: Phantom Powered Mics dis-connecting me from internet

Post by leslllll » Sat Jul 04, 2015 5:57 pm

Thanks for all your posts. I still don't know what to do. As a last desperate measure. I think I'm going to give AT&T (I'm with ATT U-verse) a call to see if they might have any answers.
Thanks, Les L

leslllll
Posts: 16
Joined: Fri Jun 26, 2015 7:54 pm
Operating System: Please select

Re: Phantom Powered Mics dis-connecting me from internet

Post by leslllll » Sun Jul 12, 2015 4:51 pm

Dear readers of this forum. Thanks again for all the post concerning my post about getting kicked off the internet whenever I use phantom power mics or even just plug my headphones in the the headphone out on the computer: The problem was eventually fixed by having AT&T come out and replace the old U-verse box. Since the problem was their fault, it didn't cost me a cent. I hope this is useful for anyone else having this same problem.
Les L

kozikowski
Forum Staff
Posts: 69373
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: Phantom Powered Mics dis-connecting me from internet

Post by kozikowski » Sun Jul 12, 2015 6:58 pm

The problem was eventually fixed by having AT&T come out and replace the old U-verse box
But they didn't say what was wrong with it?
Koz

Post Reply