behringer guitar link

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r.washenberger
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behringer guitar link

Post by r.washenberger » Sun May 10, 2015 5:24 pm

I can't get the headphone output to work on my usg102 guitar link. I'm using windows 7 and audacity. Any ideas?

kozikowski
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Re: behringer guitar link

Post by kozikowski » Sun May 10, 2015 5:55 pm

There's a Behringer UCG-102.

Do you have the headphone volume control turned up on the side?

If you have headphones with a mini plug, did you get the right adapter?

http://www.sweetwater.com/store/detail/ ... fgodSKgAig

Koz

r.washenberger
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Re: behringer guitar link

Post by r.washenberger » Sun May 10, 2015 7:03 pm

yes, I have the volume up and have the right adapter I wonder if the unit could be defective

r.washenberger
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Re: behringer guitar link

Post by r.washenberger » Sun May 10, 2015 7:10 pm

Yes it is a UCG102. I have it turned up and have the right jack but no sound.

kozikowski
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Re: behringer guitar link

Post by kozikowski » Sun May 10, 2015 8:19 pm

Can you record the guitar? If the unit has lights, are they on?

If you set the unit for playback in Windows and Audacity, can you hear Audacity playback?

Can you try any of this on another computer — like maybe your old one.

Koz

r.washenberger
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Re: behringer guitar link

Post by r.washenberger » Sun May 10, 2015 11:05 pm

yes, everything seems to work but the headphones. But I'm having trouble with downloading the driver where it says configure the driver for audio applications. It says start the ASIO-USB Control Panel from within the audio software (may be called ASIO Config or similar) I can't find the control panel?

kozikowski
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Re: behringer guitar link

Post by kozikowski » Mon May 11, 2015 12:01 am

Audacity doesn't directly support ASIO, so don't bet the farm on that one. Yes, if everything works but the headphone, the unit may be fried. As First Level Maintenance, I would pull the headphone plug out and scrub it with Windex, alcohol, or vodka. Dry thoroughly. Plug it in and turn it a couple of times. If you're using an adapter, scrub both plugs. Don't use lotion-impregnated tissues.

Of course make sure your headphones play somewhere else, with the adapters.

Do you remember where your receipts are?

Koz

r.washenberger
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Re: behringer guitar link

Post by r.washenberger » Mon May 11, 2015 12:21 am

Yeah, I just got it yesterday but can you tell me if the light on the unit is on should the headphones work or is it something else in the download part of it that powers the headphones?

r.washenberger
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Re: behringer guitar link

Post by r.washenberger » Mon May 11, 2015 12:23 am

Also, why does behringer supply an asio driver for use with audacity?

kozikowski
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Re: behringer guitar link

Post by kozikowski » Mon May 11, 2015 2:37 am

If the USB light is on, the unit should be working. Did you try playing to the unit? Set the unit as a playback device.

Audacity is included with everything because it's free and it runs on any computer. It's usually out of date and we advise getting the latest one (2.1.0) from here.

http://web.audacityteam.org/download/

Koz

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