Problems Exporting

Help for Audacity on Windows.
Forum rules
ImageThis forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
Post Reply
joeymoschitto
Posts: 2
Joined: Thu Apr 02, 2015 9:29 pm
Operating System: Please select

Problems Exporting

Post by joeymoschitto » Thu Apr 02, 2015 9:38 pm

So i decided to use audacity today to record some audio, but it crashes every time i try and export. I've tried exporting it as different filetypes and to different areas. But every time i click the save button, it crashes. And it crashes so bad that the only way to close the program is to go into task manager and manually close it. I downloaded the newest version, but i had no luck. I've also tried restarting my computer with still no luck. I've used audacity plenty of times in the past, and ive never had a problem with it until today. I am on windows 7. I am using the most current version of the software. And i have plenty of space on my hard drive. Someone please help, this is really stressful and i really dont know what else to do.

kozikowski
Forum Staff
Posts: 69384
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: Problems Exporting

Post by kozikowski » Fri Apr 03, 2015 12:51 am

Start with a clean Audacity (restart it). Generate > Noise: any color, ten seconds.

Try and export that to the desktop with a name of NOISE. No puctuation, no three-letter suffix. Does that work?

Koz

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Problems Exporting

Post by Gale Andrews » Fri Apr 03, 2015 8:58 pm

joeymoschitto wrote:So i decided to use audacity today to record some audio, but it crashes every time i try and export. I've tried exporting it as different filetypes and to different areas. But every time i click the save button, it crashes. And it crashes so bad that the only way to close the program is to go into task manager and manually close it. I downloaded the newest version, but i had no luck. I've also tried restarting my computer with still no luck. I've used audacity plenty of times in the past, and ive never had a problem with it until today. I am on windows 7. I am using the most current version of the software. And i have plenty of space on my hard drive.
Audacity (including fake versions) can be obtained from many sites. I suggest you uninstall the version you have now, then install 2.1.0 from us ( http://audacityteam.org/download/windows). Half way through the installation, put a tick (checkmark) in "Reset Preferences". Do the reinstallation and "Reset Preferences" even if you actually had 2.1.0 supplied by us.

If Audacity had to be force quit, it had frozen, not crashed.

When you try to export again, change the export directory to somewhere you know you can export to, like your own Desktop. Exporting to network drives may freeze if the network becomes unavailable.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

Post Reply