Just one file has no sound on just one computer?

[trysh]

I recorded our church sermon using Audacity 2.06 on a Windows 7 machine.
I put the files on a jump drive to bring home to edit and upload to our website.

On my PC at home (Windows 7), brand new Audacity install - that file has no sound at all. This same file opens just fine on my laptop (Windows 7) and plays just fine. So, I edited it on my laptop, then transferred the resulting .mp3 file to my PC to upload to the website. That worked fine as usual. But, on my PC, when I go to the website - no sound for that file, but the files from the weeks before play just fine. This new file (for March 22-2015) plays just fine from the website on my laptop and my Iphone. Just won't play on my PC.

The problem is - this is my main computer, and is the one I use for all my website work - and for the life of me I just cannot understand why that one file plays everywhere except on my PC. I have no clue what I have done to cause this, and am tearing my hair out! I need to be able to use the files from Audacity on this machine, and am desperate for some suggestions, enlightenment, help!

Thanks for any help you can give.

Trish

[kozikowski]

Where are the on-line files?
Koz

[kozikowski]

If you can't point to the actual posted on-line files, post some work that acts the same in an "unpublished" portion of your web site and tell us what the address is. Or Drop-Box or any other way to get the work to us.

The forum will only allow super short clips and may not be useful for this problem.

I put the files on a jump drive to bring home to edit and upload to our website.

What kind of files are we talking about here? WAV (I hope). You could also be transferring Audacity Projects and there's a list of rules for doing that.

There's also the possibility you're managing the wrong sound filetype. Windows is famous for hiding filename extensions and people get file identities wrong all the time. "How come I can't play my MP3 song on my Audacity?" Because the file is really MyMusic.m4a and audacity won't manage those without extra helper software.

Hidden File Extensions - Windows
-- Start > My Computer > Tools > Folder Options > View > [ ] Hide Extensions for Known File Types (deselect)
-- Apply (to this folder) or Apply to All Folders
-- OK

Also MediaInfo. A program that tells you all about your files.
http://mediaarea.net/en/MediaInfo/Download
There's a trick to this one and I don't remember what it is. I'm on a Mac.

Koz

[steve]

Also MediaInfo. A program that tells you all about your files.
http://mediaarea.net/en/MediaInfo/Download
There's a trick to this one and I don't remember what it is. I'm on a Mac

I thing the "trick" that you are referring to is that the "Windows installer" version of MediaInfo now has "bundleware" attached, so if you're not very careful you are likely to end up installing a load of stuff that you don't want. Their website also offers a ZIP version which does not have the additional apps attached to it.

[trysh]

Where are the on-line files?
Koz

The file is at:
http://www.arisechristianfellowship.org/media/Sermon March 22-2015 (the top audio file).
It is, however an hour long - and plays for everyone I know except for me on my PC.

Trish

[trysh]

If you can't point to the actual posted on-line files, post some work that acts the same in an "unpublished" portion of your web site and tell us what the address is. Or Drop-Box or any other way to get the work to us.

The forum will only allow super short clips and may not be useful for this problem.

I put the files on a jump drive to bring home to edit and upload to our website.

What kind of files are we talking about here? WAV (I hope). You could also be transferring Audacity Projects and there's a list of rules for doing that.

There's also the possibility you're managing the wrong sound filetype. Windows is famous for hiding filename extensions and people get file identities wrong all the time. "How come I can't play my MP3 song on my Audacity?" Because the file is really MyMusic.m4a and audacity won't manage those without extra helper software.

Hidden File Extensions - Windows
-- Start > My Computer > Tools > Folder Options > View > [ ] Hide Extensions for Known File Types (deselect)
-- Apply (to this folder) or Apply to All Folders
-- OK

Also MediaInfo. A program that tells you all about your files.
http://mediaarea.net/en/MediaInfo/Download
There's a trick to this one and I don't remember what it is. I'm on a Mac.

Koz

Am still learning to do this - even though I have been for a while now.
Gather I should be using .wav files - this one (and all of the others I have done) are .mp3

I did export it as an .mp3 file, so know it is not a project at this point.

I do have my settings to show the filetypes - always annoyed me that they are hidden by default

Thanks for all the questions and hope you can help.
This is all leading up to the attempt to video our church service (via webcam - we're a poor church - but it works pretty well!). The audio from the webcam is awful, so we record the audio also thru the mixer board and AudioBox then into the computer (second computer) with Audacity. Have to learn to sync the video and audio, but was really blindsided by the 'no sound' on my main PC. And that was probably more than you wanted to know.

My PC runs Windows 7 Ultimate - and is 32 bit.

Hope all this helps - thanks so much!
Trish

[Gale Andrews]

Where are the on-line files?
Koz

The file is at:
http://www.arisechristianfellowship.org/media/Sermon March 22-2015 (the top audio file).
It is, however an hour long - and plays for everyone I know except for me on my PC.

That page appears to be some text and broken images. No file.


Gale

[Gale Andrews]

How about posting the MediaInfo output for the file that doesn't have sound on the one computer, and for comparison, one of the older files that do have sound on that computer.


Gale

[trysh]

Where are the on-line files?
Koz

The file is at:
http://www.arisechristianfellowship.org/media/Sermon March 22-2015 (the top audio file).
It is, however an hour long - and plays for everyone I know except for me on my PC.

That page appears to be some text and broken images. No file.


Gale

Sorry! Here's the correct link:
http://www.arisechristianfellowship.org/media/

[Gale Andrews]

Sorry! Here's the correct link: http://www.arisechristianfellowship.org/media/

Here is the MediaInfo information for that file:

Code: Select all

Audio
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Duration                                 : 1h 1mn
Bit rate mode                            : Constant
Bit rate                                 : 128 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 44.1 KHz
Compression mode                         : Lossy
Stream size                              : 56.1 MiB (100%)
Writing library                          : LAME3.99r
Encoding settings                        : -m s -V 4 -q 3 -lowpass 17 -b 128 

Just a standard 44100 Hz 128 kbps constant bit rate MP3, except the right channel is silence.

In case that is the problem, import that file into Audacity, Tracks > Stereo Track to Mono then export. The resultant file will play out of both channels of a stereo system instead of playing only out of the left.

You can set Audacity to record in mono in Device Toolbar.

Gale