No Audio or Amplitude
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This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
This forum is for Audacity on Windows.Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
No Audio or Amplitude
I have been using Audacity for years but recently after updating to the latest version when I open or import a file there is no amplitude and therefore no sound. I have tried several different files with the same results. The files play on all other media players on my computer. I have tried uninstalling and reinstalling Audacity but nothing seems to help. I am using Windows 7 64 bit with latest version of audacity.
Re: No Audio or Amplitude
Did you download Audacity from here: http://audacityteam.org/download/windows
Did you download the
"Audacity 2.0.5 installer (.exe file, 21.2 MB, including help files)"
or the
"Audacity 2.0.5 zip file (8.2 MB) for Windows 2000/XP/Vista/Windows 7/Windows 8"
Did you download the
"Audacity 2.0.5 installer (.exe file, 21.2 MB, including help files)"
or the
"Audacity 2.0.5 zip file (8.2 MB) for Windows 2000/XP/Vista/Windows 7/Windows 8"
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
-
Gale Andrews
- Quality Assurance
- Posts: 41761
- Joined: Fri Jul 27, 2007 12:02 am
- Operating System: Windows 10
Re: No Audio or Amplitude
Look at Edit > Preferences: Directories. Make sure the Audacity temporary directory has several GB of space and that you have permission to write to that location.larrypdot wrote:when I open or import a file there is no amplitude and therefore no sound.
If you need to reinstall Audacity, ensure you enable "Reset Preferences" halfway through the installer.
Gale
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