Help! I am using Windows 7 64-bit and have installed the latest version of Audacity from the .exe installer. When I try to open it, it refuses to open. I have also tried to run it as an administrator, but still no luck. I have uninstalled and reinstalled several times and have also tried rebooting. Nothing helps. Does someone have a solution to this problem?
Thank you.
Audacity 2.0.3
Forum rules
This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
This forum is for Audacity on Windows.Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
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Edward Hoge
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kozikowski
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Re: Audacity 2.0.3
Audacity is "sticky" and once installed it takes special effort to make sure it's gone when you uninstall. It was done this way to make upgrading a simple process, but it can make troubleshooting harder.
http://manual.audacityteam.org/o/man/fa ... html#probs
Koz
http://manual.audacityteam.org/o/man/fa ... html#probs
Koz
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Gale Andrews
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Re: Audacity 2.0.3
Try these solutionsEdward Hoge wrote:Help! I am using Windows 7 64-bit and have installed the latest version of Audacity from the .exe installer. When I try to open it, it refuses to open. I have also tried to run it as an administrator, but still no luck. I have uninstalled and reinstalled several times and have also tried rebooting.
http://forum.audacityteam.org/viewtopic ... 62#p211862
http://forum.audacityteam.org/viewtopic ... 94#p211994 .
Gale
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Edward Hoge
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Re: Audacity 2.0.3
Even though Audacity 2.0.3 is installed on my P.C., there are no "audacity.exe" files under the Processes tab in the Task Manager. Also, there is no "audacity.cfg file. My sound drivers are RealTek HD and they have been updated.
Also, when I attempt to launch the program and nothing happens , even after waiting several minutes, I try to launch again and get a message it is already running. So somehow, it is running in the background, but it's unusable.
Also, when I attempt to launch the program and nothing happens , even after waiting several minutes, I try to launch again and get a message it is already running. So somehow, it is running in the background, but it's unusable.
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Gale Andrews
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Re: Audacity 2.0.3
"audacity.exe" would only appear there if it was running.Edward Hoge wrote:Even though Audacity 2.0.3 is installed on my P.C., there are no "audacity.exe" files under the Processes tab in the Task Manager
This is possible if you have never used Audacity before.Edward Hoge wrote:there is no "audacity.cfg file.
Please reboot the computer then Audacity won't run as long as you have not added it to your startup folder.
Then download the attached "audacity.zip" and show hidden files and folders . Then extract audacity.cfg to C:Users<your user name>AppDataRoamingAudacity . This .cfg file will disable loading VST plug-ins or other mistaken DLL files.
How did you update them? Who is the driver provider for the Realtek device according to Windows Device Manager?Edward Hoge wrote:My sound drivers are RealTek HD and they have been updated.
If the attached .cfg file did not help, please boot Windows in Safe Mode then see if you can run Audacity. If you can, then the issue is I assume either sound drivers or possibly some security software on your computer.
Gale
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* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
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Edward Hoge
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Re: Audacity 2.0.3
Gale,
The suggested solutions did not solve the problem. But when I re-booted in safe mode, I was able to launch Audacity. So after re-booting again in regular mode, I disabled my Avast Anti-Virus, but Audacity still would not open. But in actuality, it must have been active in the background because when I attempted to open it a second time, I received a message saying it was already running. As for my sound drivers, I have a program called Slim Drivers and ran a complete scan. The result was that all drivers are up to date. So now where do I go from here?
The suggested solutions did not solve the problem. But when I re-booted in safe mode, I was able to launch Audacity. So after re-booting again in regular mode, I disabled my Avast Anti-Virus, but Audacity still would not open. But in actuality, it must have been active in the background because when I attempted to open it a second time, I received a message saying it was already running. As for my sound drivers, I have a program called Slim Drivers and ran a complete scan. The result was that all drivers are up to date. So now where do I go from here?
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Gale Andrews
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Re: Audacity 2.0.3
If a Taskbar button for Audacity appears when you try to launch it, please try clicking that button.
What is the exact make and model number of the computer? It needs to be exact.
Who installed the sound device drivers on the computer?
Have you added any sound devices to the computer such as an external sound card or a virtual sound driver, or are you only using the built-in Realtek device?
If it is not a branded computer like Dell or HP, please follow the instructions on http://wiki.audacityteam.org/wiki/Updat ... ce_Drivers to produce a report by CPU-Z. Then please see here for how to attach the report http://forum.audacityteam.org/viewtopic ... 49&t=64936 .
Gale
The scan is only what it can find on the internet, like Windows Update.Edward Hoge wrote:I have a program called Slim Drivers and ran a complete scan. The result was that all drivers are up to date.
What is the exact make and model number of the computer? It needs to be exact.
Who installed the sound device drivers on the computer?
Have you added any sound devices to the computer such as an external sound card or a virtual sound driver, or are you only using the built-in Realtek device?
If it is not a branded computer like Dell or HP, please follow the instructions on http://wiki.audacityteam.org/wiki/Updat ... ce_Drivers to produce a report by CPU-Z. Then please see here for how to attach the report http://forum.audacityteam.org/viewtopic ... 49&t=64936 .
Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
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Edward Hoge
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Re: Audacity 2.0.3
Gale,
My computer is an HP Pavilion Slimline s5510f with Realtek HD audio drivers. I'm using only the built in Realtek device. I checked the HP website for my model and downloaded and installed the driver update. However, the driver release was 11/19/2009 and the computer was purchased in 2010, so I presume it just overwrote what I had. There are no external sound cards or virtual sound drivers.
The problem still exists, unfortunately. I try to start Audacity and it appears to start at first with the rotating circle on the screen, but then it disappears and that's it. The opening screen never shows up and the taskbar button does not appear. As I mentioned before, when I attempt it a second time, a message appears, saying it's already running. I've also tried running it as an administrator.
I am getting totally frustrated. Why does this have to be so difficult? I really appreciate your help and hope that you might have some other ideas.
My computer is an HP Pavilion Slimline s5510f with Realtek HD audio drivers. I'm using only the built in Realtek device. I checked the HP website for my model and downloaded and installed the driver update. However, the driver release was 11/19/2009 and the computer was purchased in 2010, so I presume it just overwrote what I had. There are no external sound cards or virtual sound drivers.
The problem still exists, unfortunately. I try to start Audacity and it appears to start at first with the rotating circle on the screen, but then it disappears and that's it. The opening screen never shows up and the taskbar button does not appear. As I mentioned before, when I attempt it a second time, a message appears, saying it's already running. I've also tried running it as an administrator.
I am getting totally frustrated. Why does this have to be so difficult? I really appreciate your help and hope that you might have some other ideas.
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Gale Andrews
- Quality Assurance
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Re: Audacity 2.0.3
I appreciate this is frustrating, but I don't know the history of your machine. Have you used Audacity before? Was it you who initially installed the audio and chipboard drivers on this machine? If you have a drivers CD, have you tried installing the original drivers on that CD?
If that does not help then (although it is not generally recommended) you could try these generic Realtek High Definition Drivers . Get the 64-bit drivers (the second link in the list).
You apparently have an ALC888S Realtek device. You could try other driver downloads for ALC888S for Windows 7 64-bit such as found at http://support.gateway.com/support/driv ... aram=sound . That is not really recommended either.
It's up to you. You should definitely create a System Restore point before installing any drivers.
You could boot normally then open services.msc and stop the Windows Audio and Windows Audio Endpoint services. Then see if Audacity launches. If not, it is not an audio issue, apparently.
Also you can try Audacity 2.0.2:
http://audacity.googlecode.com/files/au ... -2.0.2.zip .
Gale
If that does not help then (although it is not generally recommended) you could try these generic Realtek High Definition Drivers . Get the 64-bit drivers (the second link in the list).
You apparently have an ALC888S Realtek device. You could try other driver downloads for ALC888S for Windows 7 64-bit such as found at http://support.gateway.com/support/driv ... aram=sound . That is not really recommended either.
It's up to you. You should definitely create a System Restore point before installing any drivers.
You could boot normally then open services.msc and stop the Windows Audio and Windows Audio Endpoint services. Then see if Audacity launches. If not, it is not an audio issue, apparently.
Also you can try Audacity 2.0.2:
http://audacity.googlecode.com/files/au ... -2.0.2.zip .
Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
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Edward Hoge
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Re: Audacity 2.0.3
Gale,
My problem is solved! I did it by stopping the Windows Audio and Audio Endpoint services in the services.msc folder. After doing so, Audacity opened! My next question is will the changes I made to those two files by stopping both of them, cause any problems with other programs?
I want to thank you SO MUCH for your patience and perseverance in attempting to help me solve this problem. I was about to give up. Thank you again.
Ed Hoge
My problem is solved! I did it by stopping the Windows Audio and Audio Endpoint services in the services.msc folder. After doing so, Audacity opened! My next question is will the changes I made to those two files by stopping both of them, cause any problems with other programs?
I want to thank you SO MUCH for your patience and perseverance in attempting to help me solve this problem. I was about to give up. Thank you again.
Ed Hoge