PC volume balance gets reset

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GerSHAK
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Joined: Sun Mar 25, 2012 12:16 pm
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PC volume balance gets reset

Post by GerSHAK » Tue Jan 22, 2013 10:15 pm

Hi,

I installed 2.0.3 after previously using 2.0.1 and found it has the following problem:

Each time I open Audacity (be it per double-click, or by opening a track by right-clicking it and selecting "open with Audacity"), my PC volume balance (picture below) gets automatically set back to 100 on all channels:

Image

Sorry for it being German, but I think you can see what I'm talking about.

I like to keep my left channel at 75 % because my left ear is better than my right ear - I need to reduce the volume in the left channel to get an even stereo image. (I have already done this in the above picture.) It's very annoying to open that menu each time I open Audacity.

Till this bug is fixed, I'll stick to using 2.0.1. (I don't know if this problem exists for 2.0.2.)

GerSHAK
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Joined: Sun Mar 25, 2012 12:16 pm
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Re: PC volume balance gets reset

Post by GerSHAK » Wed Jan 23, 2013 12:14 pm

Since it doesn't seem that I can edit my initial post (?), I'll tack it on here: I use Windows 7 64-bit and install Audacity from the .exe installers.

Gale Andrews
Quality Assurance
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Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: PC volume balance gets reset

Post by Gale Andrews » Wed Jan 30, 2013 10:24 pm

Thanks for the report.

I'm almost surprised 2.0.1 doesn't have the problem. With the "older" type of L...R balance controls you used to get on Windows XP, this was much less often an issue.

Could you do some tests for us?

* In 2.0.3, do you still have the problem if you choose "Windows DirectSound" host instead of "MME" in Audacity's Device Toolbar?

* Quit Audacity, download http://gaclrecords.org.uk/bugs/audacity ... r12160.zip, then extract "audacity_revert_r12160.exe" from the zip and put that EXE in your Audacity installation folder. If you run "audacity_revert_r12160.exe" from the Audacity installation folder instead of audacity.exe, do you still have the problem?


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
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GerSHAK
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Joined: Sun Mar 25, 2012 12:16 pm
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Re: PC volume balance gets reset

Post by GerSHAK » Wed Jan 30, 2013 10:53 pm

Gale Andrews wrote: * In 2.0.3, do you still have the problem if you choose "Windows DirectSound" host instead of "MME" in Audacity's Device Toolbar?
Yes. (However even if this solved the problem, it would not be an alternative, because recording with "Windows DirectSound" is glitchy; it gives me distortion on the stuff I record, while MME works just fine.)
Gale Andrews wrote: * Quit Audacity, download http://gaclrecords.org.uk/bugs/audacity ... r12160.zip, then extract "audacity_revert_r12160.exe" from the zip and put that EXE in your Audacity installation folder. If you run "audacity_revert_r12160.exe" from the Audacity installation folder instead of audacity.exe, do you still have the problem?


Gale
Yes, that fixes it, very cool! Thanks =)

Is it identical with 2.0.3 except for the problem fix?

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: PC volume balance gets reset

Post by Gale Andrews » Wed Jan 30, 2013 11:42 pm

GerSHAK wrote:
Gale Andrews wrote: * In 2.0.3, do you still have the problem if you choose "Windows DirectSound" host instead of "MME" in Audacity's Device Toolbar?
Yes. (However even if this solved the problem, it would not be an alternative, because recording with "Windows DirectSound" is glitchy; it gives me distortion on the stuff I record, while MME works just fine.)
Windows DirectSound could be glitchy because you are selecting a project rate your card does not support, and/or you are not setting both "Exclusive Mode" boxes in Windows (I assume you are on Vista or 7 from your image). You can read http://wiki.audacityteam.org/wiki/Windo ... mple_rates that explains more, but recording latency may be lower on Vista and later with MME than with DirectSound, so MME may be preferable for that reason.
GerSHAK wrote:
Gale Andrews wrote: * Quit Audacity, download http://gaclrecords.org.uk/bugs/audacity ... r12160.zip, then extract "audacity_revert_r12160.exe" from the zip and put that EXE in your Audacity installation folder. If you run "audacity_revert_r12160.exe" from the Audacity installation folder instead of audacity.exe, do you still have the problem?
Yes, that fixes it, very cool! Thanks =)

Is it identical with 2.0.3 except for the problem fix?
For most practical purposes, yes. The code change "r12160" that is reverted in that
EXE performs detection of Vista and later systems (and has some benefits in making Audacity interoperate on more Vista and greater machines with the system input and master output level sliders).

If you can, can you right-click in Explorer over the 2.0.3 (and/or 2.0.2) audacity.exe and over the "revert r12160.exe", then choose Properties, then the "Compatibility" tab. Are any of those EXE's running in Compatibility Mode, if so for what operating system?

Thanks.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

GerSHAK
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Re: PC volume balance gets reset

Post by GerSHAK » Sun Feb 03, 2013 11:37 am

Gale Andrews wrote: If you can, can you right-click in Explorer over the 2.0.3 (and/or 2.0.2) audacity.exe and over the "revert r12160.exe", then choose Properties, then the "Compatibility" tab. Are any of those EXE's running in Compatibility Mode, if so for what operating system?
Neither 2.0.3. nor the revert.exe are running in a compatibility mode.

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: PC volume balance gets reset

Post by Gale Andrews » Mon Feb 04, 2013 12:00 am

GerSHAK wrote:
Gale Andrews wrote: If you can, can you right-click in Explorer over the 2.0.3 (and/or 2.0.2) audacity.exe and over the "revert r12160.exe", then choose Properties, then the "Compatibility" tab. Are any of those EXE's running in Compatibility Mode, if so for what operating system?
Neither 2.0.3. nor the revert.exe are running in a compatibility mode.
Thanks for checking. If you run 2.0.3 in Compatibility Mode for XP, does it stop the balance reset?


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

GerSHAK
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Re: PC volume balance gets reset

Post by GerSHAK » Mon Feb 04, 2013 8:59 am

Nope, it still resets the volume balance even in Compatibility mode (for XP, 2000 and NT). The revert.exe never resets the volume balance, regardless of Compatibility mode, in case that's of interest, too.

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: PC volume balance gets reset

Post by Gale Andrews » Thu Aug 15, 2013 10:03 pm

GerSHAK wrote:
Gale Andrews wrote: * In 2.0.3, do you still have the problem if you choose "Windows DirectSound" host instead of "MME" in Audacity's Device Toolbar?
Yes. (However even if this solved the problem, it would not be an alternative, because recording with "Windows DirectSound" is glitchy; it gives me distortion on the stuff I record, while MME works just fine.)
Gale Andrews wrote: * Quit Audacity, download http://gaclrecords.org.uk/bugs/audacity ... r12160.zip, then extract "audacity_revert_r12160.exe" from the zip and put that EXE in your Audacity installation folder. If you run "audacity_revert_r12160.exe" from the Audacity installation folder instead of audacity.exe, do you still have the problem?


Gale
Yes, that fixes it, very cool! Thanks =)
Could you please try http://gaclrecords.org.uk/win-nightly/d ... aug-13.zip ? That no longer uses the functions that were patched in r12160.

2.0.4 is currently expected to be released with that change, if we don't have second thoughts.

While testing could you please try playing and recording at different sample rates, and try changing to WDM/KS host in Device Toolbar and see if that host plays correctly to your output devices.

Thanks for your help.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

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