PreSonus Audiobox - opening Audacity(SOLVED)

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rj7500
Posts: 259
Joined: Tue Jun 02, 2009 6:42 pm
Operating System: Windows 10

Re: Opening the program

Post by rj7500 » Mon Oct 08, 2012 6:55 pm

Folks
I think we've reached the end of the line with this problem. We've tried most every solution and the problem keeps on returning. The folks at Presonus won't help because they will only service the unit with their own proprietary DAW software.

Short of investing in a new computer and operating system, I'm not sure we'll ever solve this one.
Thanks for all your time and effort

Bob H

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Opening the program

Post by Gale Andrews » Tue Oct 09, 2012 12:51 am

Does the DAW supported by Presonus have the same issue?

A full reinstall of Windows XP might help (back up all your data and program installers). This is good practice with older versions of Windows.

Or you could set Task Scheduler to reboot the computer just before you arrive for work each morning.


Gale
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rj7500
Posts: 259
Joined: Tue Jun 02, 2009 6:42 pm
Operating System: Windows 10

Re: Opening the program

Post by rj7500 » Tue Oct 09, 2012 2:17 am

The DAW supported by Presonus is Studio One and I have no idea how or why is is working

Reinstalling Windows is tantamount to buying another computer and that may be my last option.

Bob H

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Opening the program

Post by Gale Andrews » Wed Oct 10, 2012 3:56 am

rj7500 wrote:The DAW supported by Presonus is Studio One and I have no idea how or why is is working
Do you mean that if you run Studio One all day, turn it off at night, then launch it next morning, it always records?
rj7500 wrote:Reinstalling Windows is tantamount to buying another computer
I don't know your system of course but when I used XP as my main system I repair-installed it (keeping all settings and programs) every two months.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

rj7500
Posts: 259
Joined: Tue Jun 02, 2009 6:42 pm
Operating System: Windows 10

Re: Opening the program

Post by rj7500 » Wed Oct 10, 2012 2:26 pm

actually i have an issue with studio one and Presonus. I suspect that there is a problem with the Presonus Audiobox. I may need to reinstall.

rj7500
Posts: 259
Joined: Tue Jun 02, 2009 6:42 pm
Operating System: Windows 10

Re: Opening the program

Post by rj7500 » Thu Oct 11, 2012 12:28 pm

Bulletin.............Bulletin

After downloading the PreSonus DAW software I was actually able to get the help desk to chat with me. A new, updated driver for the Audiobox seems to have solved the problem. Will keep you posted.

Bob H

steve
Site Admin
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Re: Opening the program

Post by steve » Thu Oct 11, 2012 1:00 pm

rj7500 wrote:Bulletin.............Bulletin

After downloading the PreSonus DAW software I was actually able to get the help desk to chat with me. A new, updated driver for the Audiobox seems to have solved the problem. Will keep you posted.

Bob H
Good grief, you'd have thought that they could have told you that an updated driver was available :sigh: Oh well, good luck, fingers crossed ;)
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

rj7500
Posts: 259
Joined: Tue Jun 02, 2009 6:42 pm
Operating System: Windows 10

Re: Opening the program

Post by rj7500 » Fri Oct 12, 2012 2:45 pm

Hooray, I think we have permanently solved this one. It's probably safe to delete this thread. Thank you all for you input.

Bob H

steve
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Re: PreSonus Audiobox - opening Audacity (SOLVED)

Post by steve » Fri Oct 12, 2012 3:59 pm

rj7500 wrote:Hooray, I think we have permanently solved this one. It's probably safe to delete this thread. Thank you all for you input.

Bob H
Terrific.
Rather than deleting the thread I've changed the topic title and marked it "SOLVED" as it may be useful for other Audiobox users.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

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