Uploading Wave File To Cox Business Auto Assistant

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dyorke71080
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Uploading Wave File To Cox Business Auto Assistant

Post by dyorke71080 » Sun Jun 03, 2012 11:06 pm

Hello,

I am trying to upload a couple of wave files to my online Cox Communication Auto Assistant.
Cox will not let me upload becasue they say that my wave file needs to have the following characteristics:

Format: CCITT u-LAW

Attributes: 8.000 kHz, 8 Bit, Mono 7kb/sec

Can someone please tell me how to format my sound file so it exports with these settings?

Thank you!

kozikowski
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Re: Uploading Wave File To Cox Business Auto Assistant

Post by kozikowski » Sun Jun 03, 2012 11:17 pm

You should probably install the FFMpeg software package from here...

http://audacityteam.org/download/

And when you File > Export your show, choose "Custom FFMpeg Export" and then find your format in the listings.

Koz

kozikowski
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Re: Uploading Wave File To Cox Business Auto Assistant

Post by kozikowski » Sun Jun 03, 2012 11:20 pm

Oops. Sorry. You don't need that (although it handy to have). You can File > Export > Other Uncompressed Format and search for uLaw.

Koz

dyorke71080
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Re: Uploading Wave File To Cox Business Auto Assistant

Post by dyorke71080 » Sun Jun 03, 2012 11:52 pm

I see.

Thanks for the help!

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