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Buttons all showing as Pause symbol.
Posted: Thu May 03, 2012 8:48 am
by stu1892
Morning all.
Installed Audacity 2 yesterday on 15 machines. 13 were fine. Two, however show all the buttons as Pause symbol.
It looks like it's fine recording etc, but it's not going to help someone who doesn't know the software.
Am I missing a pre requisite at all? All identical XP SP3 machines.
Attached a screenshot of the buttons.
Cheers
Stu
Re: Buttons all showing as Pause symbol.
Posted: Thu May 03, 2012 11:05 am
by steve
That looks like the shift key is pressed. The shift key on the computer keyboard isn't stuck is it?
Re: Buttons all showing as Pause symbol.
Posted: Fri May 04, 2012 7:15 am
by stu1892
No, definitely no shift button pressed, that 'green thing' just showed up when i hovered over another button. Other machines are identical too. It's bizarre.
I've now tried the 1.3.14 beta and i get the same result!
Is there definitely no flash / silverlight style install i need as well?
Re: Buttons all showing as Pause symbol.
Posted: Fri May 04, 2012 9:00 am
by stu1892
Logged in as a guest user who's app data may be slightly different and it's working!
Re: Buttons all showing as Pause symbol.
Posted: Fri May 04, 2012 2:51 pm
by steve
It's peculiar that you have the same thing on two machines but I've never heard of anyone else with this issue.
As logging on with a different account "fixes" the problem I suspect that there's something wrong in the "audacity.cfg" file. audacity.cfg is a per-user "Preferences" file.
Try resetting the preferences for the Admin account using these instructions and see if that fixes it:
http://manual.audacityteam.org/man/Preferences#reset
Re: Buttons all showing as Pause symbol.
Posted: Sat May 12, 2012 5:59 pm
by Gale Andrews
I have now seen several other reports of this so I raised a bug report:
http://bugzilla.audacityteam.org/show_bug.cgi?id=505 .
Please let us know if
resetting Preferences solves this issue.
Gale
Re: Buttons all showing as Pause symbol.
Posted: Mon May 14, 2012 8:53 am
by stu1892
Picked this up after a week off and i'm going to have to have a look at it as it has suddenly stopped working for everyone including guest users.
I've tried resetting the Preferences as a guest user and it hasn't worked.
The application data folder is redirected. Hopefully i can find a user that works, check that cfg file and see if i can copy that to all the users redirected App Data folder.
Re: Buttons all showing as Pause symbol.
Posted: Mon May 14, 2012 9:40 am
by stu1892
No luck at all.
Been around in cirlces. Different profiles, different cfg files, different app data, no app data!
No luck.
Re: Buttons all showing as Pause symbol.
Posted: Tue May 15, 2012 5:14 am
by Gale Andrews
Hi Stuart
So if you start your .cfg file off as
then launch Audacity you still see all those Pause buttons?
Do the buttons remain correct after hovering over them? If so does that that only last for that session?
Does the problem correct if you resize the window or use View > Toolbars > Reset Toolbars?
Are all these machines using the same hardware and exact same video drivers? What is the make and model number of those drivers?
Gale
Re: Buttons all showing as Pause symbol.
Posted: Tue May 15, 2012 6:16 am
by PGA
@Gale,
I'm chipping in with one of my "off the wall" thoughts. This chap has done 15 full installs and not one server-side install with 15 "hook-ups" hasn't he? From the posts, it is not 100% clear to me what the answer to that question is. With your detailed knowledge of Audacity, you are in a better position than me to assess whether it might be relevant or not.
Peter