Buttons all showing as Pause symbol.

stu1892 · Post by **stu1892** » Thu May 03, 2012 8:48 am

Morning all.

Installed Audacity 2 yesterday on 15 machines. 13 were fine. Two, however show all the buttons as Pause symbol.

It looks like it's fine recording etc, but it's not going to help someone who doesn't know the software.

Am I missing a pre requisite at all? All identical XP SP3 machines.

Attached a screenshot of the buttons.

Cheers
Stu

Post by **steve** » Thu May 03, 2012 11:05 am

That looks like the shift key is pressed. The shift key on the computer keyboard isn't stuck is it?

stu1892 · Post by **stu1892** » Fri May 04, 2012 7:15 am

No, definitely no shift button pressed, that 'green thing' just showed up when i hovered over another button. Other machines are identical too. It's bizarre.

I've now tried the 1.3.14 beta and i get the same result!

Is there definitely no flash / silverlight style install i need as well?

stu1892 · Post by **stu1892** » Fri May 04, 2012 9:00 am

Logged in as a guest user who's app data may be slightly different and it's working!

Post by **steve** » Fri May 04, 2012 2:51 pm

It's peculiar that you have the same thing on two machines but I've never heard of anyone else with this issue.
As logging on with a different account "fixes" the problem I suspect that there's something wrong in the "audacity.cfg" file. audacity.cfg is a per-user "Preferences" file.

Try resetting the preferences for the Admin account using these instructions and see if that fixes it: http://manual.audacityteam.org/man/Preferences#reset

Post by **Gale Andrews** » Sat May 12, 2012 5:59 pm

I have now seen several other reports of this so I raised a bug report:
http://bugzilla.audacityteam.org/show_bug.cgi?id=505 .

Please let us know if resetting Preferences solves this issue.

Gale

stu1892 · Post by **stu1892** » Mon May 14, 2012 8:53 am

Picked this up after a week off and i'm going to have to have a look at it as it has suddenly stopped working for everyone including guest users.

I've tried resetting the Preferences as a guest user and it hasn't worked.

The application data folder is redirected. Hopefully i can find a user that works, check that cfg file and see if i can copy that to all the users redirected App Data folder.

stu1892 · Post by **stu1892** » Mon May 14, 2012 9:40 am

No luck at all.
Been around in cirlces. Different profiles, different cfg files, different app data, no app data!

No luck.

Post by **Gale Andrews** » Tue May 15, 2012 5:14 am

Hi Stuart

So if you start your .cfg file off as

Code: Select all

NewPrefsInitialized=1

then launch Audacity you still see all those Pause buttons?

Do the buttons remain correct after hovering over them? If so does that that only last for that session?

Does the problem correct if you resize the window or use View > Toolbars > Reset Toolbars?

Are all these machines using the same hardware and exact same video drivers? What is the make and model number of those drivers?

Gale

PGA · Post by **PGA** » Tue May 15, 2012 6:16 am

@Gale,
I'm chipping in with one of my "off the wall" thoughts. This chap has done 15 full installs and not one server-side install with 15 "hook-ups" hasn't he? From the posts, it is not 100% clear to me what the answer to that question is. With your detailed knowledge of Audacity, you are in a better position than me to assess whether it might be relevant or not.
Peter

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Buttons all showing as Pause symbol.

Buttons all showing as Pause symbol.

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