Audio is getting distorted when recorded in Audacity

Hi everyone. I and a friend want to run a podcast for a university project, and we are facing some problems to make it work on his PC. When he records in other programs, everything is fine, but when he tries to record in Audacity the sound gets incomprehensible. For me everything works fine, he already tried uninstalling Audacity and installing again and to record with and without a mic, but nothing worked. The version we are using is 3.0.5 for 64bits and his PC system is windows 10. Is there anything that we can try to do?

We need a few more pieces.

I and a friend want to run a podcast

Two or more people. That means you’re trying to record voices on Skype, Zoom, or Meetings? You’re not in the same room, right?

When he records in other programs, everything is fine

Other programs such as?

he already tried uninstalling Audacity and installing again

Windows Audacity has an option for a “clean install.” Did they select that option? If they didn’t, a reinstall saves the old install options, configurations, and settings.

to record with and without a mic

If he doesn’t have a microphone, what is he recording?

See what the problem is? We need to build your system in our imaginations and there isn’t enough info there to do it.

Koz