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Error; Cannot open a new empty project [SOLVED]

Posted: Mon May 24, 2021 6:11 pm
by stevenmlane
I have just downloaded and installed Audacity version 3.0.2 and get the above error message when I open Audacity. I have uninstalled and re-installed, re-booting in between, to no avail. The error log is:

19:07:22: sqlite3 message: (14) os_win.c:46825: (2) winOpen(C:\Users\STEVEN~1\AppData\Local\Temp\audacity_temp\New Project 2021-05-24 19-07-22 N-1.aup3unsaved) - The system cannot find the file specified.
19:07:22: sqlite3 message: (14) cannot open file at line 46826 of [7ebdfa80be]
19:07:22: Failed to open primary connection to C:\Users\STEVEN~1\AppData\Local\Temp\audacity_temp\New Project 2021-05-24 19-07-22 N-1.aup3unsaved: 14, unable to open database file

19:07:22: DBConnection SetError
ErrorCode: 14
LastError: Failed to open database file:

C:\Users\STEVEN~1\AppData\Local\Temp\audacity_temp\New Project 2021-05-24 19-07-22 N-1.aup3unsaved
LibraryError: (14): unable to open database file


I have no idea how to get Audacity working correctly. Please Help.
Steve

Re: Error; Cannot open a new empty project

Posted: Mon May 24, 2021 8:28 pm
by steve
Does the folder "C:\Users\STEVEN~1\AppData\Local\Temp\audacity_temp\" exist?
If it does exist, are you able to write to it? (Can you create a new file there?)

Do you know what format drive C:\ is? (The default for Windows 10 is "NTFS").

Re: Error; Cannot open a new empty project

Posted: Mon May 24, 2021 9:42 pm
by stevenmlane
There is no such user as STEVEN-1, so the folder cannot exist. There is a user stevenlane, the folder C:\Users\stevenlane\Local\Temp\audacity_temp does exist and it can be written to. This is a standard Windows 10 drive, so will be NTFS

One thought is that I had a previous version of Audacity installed, version 2 .something, which I uninstalled before installing the current version. I had not used it for many years

Re: Error; Cannot open a new empty project

Posted: Mon May 24, 2021 9:53 pm
by steve
Can you try this:
  1. Launch Audacity (ignore / dismiss any warnings)
  2. "Tools menu > Reset Configuration"
  3. Wait a few moments
  4. "File menu > Exit"
Does Audacity open correctly after doing that?

Re: Error; Cannot open a new empty project

Posted: Tue May 25, 2021 7:20 am
by stevenmlane
YES! Thank you.

Re: Error; Cannot open a new empty project [SOLVED]

Posted: Tue May 25, 2021 11:14 am
by steve
Thanks for confirming.
I'll close this topic as"solved".