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Re: *NO* version of Audacity works for me in Windows 10

Posted: Mon Apr 19, 2021 4:22 pm
by BrianGygi
I have uninstalled and installed Audacity several times, most commonly logged in as "Brian" - I may have been logged in as the administrator a time or two, I'm not sure.

As for security, I just use the standard packages that come with Windows 10. If there is a good third-party package that you think might spot things Windows doesn't, I'll certainly give it a try.

I should also add that Audacity worked fine until sometime in January (when I first posted to this forum). I can't really think of any event that happened then which might have precipitated this - and no other program has these issues.

Thanks

Re: *NO* version of Audacity works for me in Windows 10

Posted: Mon Apr 19, 2021 5:05 pm
by jademan
BrianGygi wrote:
Mon Apr 19, 2021 2:09 pm
*I should reiterate that I CAN open a project if I select it in Explorer, and click "Open." Which tells me the problem has something to do with how Audacity interacts with Windows, specifically for file options.
BrianGygi wrote:
Mon Apr 19, 2021 3:16 pm
What triggers the crash is *from inside Audacity*, opening a project or importing a file, or saving a project or exporting a file, So I can't open anything I've done, or save any work I've done. Thanks
Also, consider the possibility that you have two versions of Audacity loaded on your computer. Can you get the version number "Help > About" from Audacity when
(1) when you start Audacity manually and you have crashing problems, and
(2) when you select the project with Explorer and click Open and it seems to work?

Re: *NO* version of Audacity works for me in Windows 10

Posted: Mon Apr 19, 2021 6:16 pm
by BrianGygi
Hi, nice idea. But in both cases it's Audacity 3.0.0 (presumably the same version).

Re: *NO* version of Audacity works for me in Windows 10

Posted: Mon Apr 19, 2021 6:18 pm
by steve
BrianGygi wrote:
Mon Apr 19, 2021 4:22 pm
If there is a good third-party package that you think might spot things Windows doesn't, I'll certainly give it a try.
The standard Windows tools should be sufficient.
I was only asking because we have previously seen cases where 3rd party security products have blocked Audacity. I was checking that is not the case here.

BrianGygi wrote:
Mon Apr 19, 2021 4:22 pm
I should also add that Audacity worked fine until sometime in January (when I first posted to this forum). I can't really think of any event that happened then which might have precipitated this - and no other program has these issues.
Ah yes, I thought this was sounding familiar. This post: viewtopic.php?p=414967#p414967

This line looks significant:

Code: Select all

15:39:32: Error: File 'C:\Users\Brian\AppData\Local\Audacity\SessionData\project28123\e00\d04' couldn't be removed (error 5: access is denied.)
"Error 5: access is denied" means that the application does not have the necessary privileges to access the location. That looks like the same issue as in this topic. However, Audacity, running with "Brian" privileges, should have read / write access everywhere that the user "Brian" has read/write access.

There's an article here about setting the privileges for an app. https://www.howtogeek.com/368598/how-to ... indows-10/
Audacity must have (at least) permission to access the microphone, and permission to access Documents.

Re: *NO* version of Audacity works for me in Windows 10

Posted: Mon Apr 19, 2021 9:12 pm
by BrianGygi
Hey there,
Well, I tried to do what the link you sent suggested, but OF COURSE, I cannot alter permissions in my stupid version of Windows - right-clicking the app in the Start menu does not bring up an "App settings" options, and going to the Start menu and right-clicking does not bring up an "Advanced Options" (Christ, Windows is a POS). I did go in Explorer and right click on Audition, which brought up Properties, and I went to that, and in theSecurity Tab gave full access to all users. Now of course, this didn't solve the problem (even after rebooting) and I just get an annoying message on starting up Audacity asking if I want to allow this app to make changes.

FYI, I was doing all this as an administrator

I am really at my wits end. I don't want to have to buy a new computer (how does Audacity run on Mac?).

Thanks

Re: *NO* version of Audacity works for me in Windows 10

Posted: Mon Apr 19, 2021 9:38 pm
by jademan
You don't have a virus on your machine, do you?

You could try booting up in Windows safe mode - I don't even know if Audacity would run in safe mode, and I don't know what that would tell us one way or the other: https://support.microsoft.com/en-us/win ... e5e56fe234

-
So 3.0.2 came out today. As far as I know it contains no magic for you.

Do you want to try uninstalling Audacity? Make sure it is really gone. Try to start it up both ways. Then delete all the Audacity directories.
Then delete all the Audacity directories under C:\Program Files (x86)\

Then try downloading 3.0.2 from here: https://www.audacityteam.org/download/windows/

Re: *NO* version of Audacity works for me in Windows 10

Posted: Mon Apr 19, 2021 9:47 pm
by Ivalogic
BrianGygi wrote:
Mon Apr 19, 2021 9:12 pm
I just get an annoying message on starting up Audacity asking if I want to allow this app to make changes.
Not sure, but I think that the permissions thing is the correct approach.
Which folder's permissions did you edit through the security tab?
Also you may deactivate the message described above in control panel.

Re: *NO* version of Audacity works for me in Windows 10

Posted: Mon Apr 19, 2021 10:21 pm
by BrianGygi
Thanks,
The permissions I modified in the Security tab were (I made them all yes):
Full Control
Modify
Read & Execute
Read
Write

Then there was tab to go to "Special Permissions" but I clicked on that it brought up about three more screens I had no idea about. So I didn't do anything. It shouldn't need any special permission, should it?

BTW, as to whether Audacity has permission to use the microphone, the answer is yes (at least I can record tracks from the mike - I just can't save them).

Re: *NO* version of Audacity works for me in Windows 10

Posted: Mon Apr 19, 2021 11:22 pm
by Ivalogic
Sorry, I didn't want to mean "which folder's permissions" but "which folders permissions" (I mean, the permissions of which folders).

Re: *NO* version of Audacity works for me in Windows 10

Posted: Wed Apr 21, 2021 2:37 pm
by BrianGygi
I set those by going to the C:\Program Files (x86)\Audacity folder and right-clicking on the Audacity app. I guess I thought those permissions would extend to whatever directories the program was trying to access. Is that not the case, and if so, does it matter?
Thanks