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HP 17-g121wm /audacity 2.4

Posted: Mon Jan 18, 2021 2:42 am
by marcusfinley
Hello, my computer worked with Audacity, can’t remember what I had to do to make it work. My problem is, I just got 2.4 version and had to reset/wipe computer. Now the computer loads audacity but nothing is coming in on computer except distortion. I have a USB line in that is playing my music? What can I do to use Audacity again and record?
Thanks

Re: HP 17-g121wm /audacity 2.4

Posted: Mon Jan 18, 2021 11:38 am
by steve
marcusfinley wrote:
Mon Jan 18, 2021 2:42 am
I just got 2.4 version
Is that 2.4.0, 2.4.1, or 2.4.2?
(look in "Help menu > About Audacity".)

marcusfinley wrote:
Mon Jan 18, 2021 2:42 am
and had to reset/wipe computer
Do you mean that you did a fresh reinstalled Windows 10?
If so, have you completed all Windows updates?
Did you reinstall the drivers from https://support.hp.com/us-en/drivers/se ... el/8961418

Re: HP 17-g121wm /audacity 2.4

Posted: Tue Jan 19, 2021 2:31 pm
by jademan
marcusfinley wrote:
Mon Jan 18, 2021 2:42 am
the computer loads audacity but nothing is coming in on computer except distortion. I have a USB line in that is playing my music? What can I do to use Audacity again and record?
Thanks
So check in your device toolbar that the device you are recording from is in fact your USB line rather than your computer microphone.
https://manual.audacityteam.org/man/device_toolbar.html