HP 17-g121wm /audacity 2.4

Help for Audacity 2.x.x on Windows.
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ImageThis forum is for Audacity 2.x.x on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
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marcusfinley
Posts: 1
Joined: Mon Jan 18, 2021 2:34 am
Operating System: Windows 10

HP 17-g121wm /audacity 2.4

Post by marcusfinley » Mon Jan 18, 2021 2:42 am

Hello, my computer worked with Audacity, can’t remember what I had to do to make it work. My problem is, I just got 2.4 version and had to reset/wipe computer. Now the computer loads audacity but nothing is coming in on computer except distortion. I have a USB line in that is playing my music? What can I do to use Audacity again and record?
Thanks

steve
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Re: HP 17-g121wm /audacity 2.4

Post by steve » Mon Jan 18, 2021 11:38 am

marcusfinley wrote:
Mon Jan 18, 2021 2:42 am
I just got 2.4 version
Is that 2.4.0, 2.4.1, or 2.4.2?
(look in "Help menu > About Audacity".)

marcusfinley wrote:
Mon Jan 18, 2021 2:42 am
and had to reset/wipe computer
Do you mean that you did a fresh reinstalled Windows 10?
If so, have you completed all Windows updates?
Did you reinstall the drivers from https://support.hp.com/us-en/drivers/se ... el/8961418
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

jademan
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Joined: Fri Jul 17, 2009 10:11 pm
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Re: HP 17-g121wm /audacity 2.4

Post by jademan » Tue Jan 19, 2021 2:31 pm

marcusfinley wrote:
Mon Jan 18, 2021 2:42 am
the computer loads audacity but nothing is coming in on computer except distortion. I have a USB line in that is playing my music? What can I do to use Audacity again and record?
Thanks
So check in your device toolbar that the device you are recording from is in fact your USB line rather than your computer microphone.
https://manual.audacityteam.org/man/device_toolbar.html

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