Unsuccessful installation [SOLVED]

[haddond]

I am attempting to download Audacity 2.4.2 but only get an error message Code 5. Any suggestions would be appreciated. Don H

[steve]

Assuming that you are following the links from the Audacity website: https://www.audacityteam.org/download/windows/
That will take you to the FossHub page: https://www.fosshub.com/Audacity.html
You then need to left click on the text link: "Audacity Windows Installer".

If you normally use a "download manager", disable it before trying to download.

[FossHub]

To confirm, the first time we hear about this, we don't have any such error message "Code 5". What happens when you click on this download link?

https://www.fosshub.com/Audacity.html?d ... -2.4.2.exe

Depending on your browser, the download should start automatically or prompt you to save the file.

[haddond]

I have no problem with the download until I reach the "Install" step of the set-up. I then receive the following:

Error writing to registry key:
HKEY¬_CLASSES_ROOT\Audacity.Project\shell\open\command
RegSetValueEx failed; code 5.

I am then given three options - Abort, Retry, Ignore

[steve]

I have no problem with the download until I reach the "Install" step of the set-up. I then receive the following:

Error writing to registry key:
HKEY¬_CLASSES_ROOT\Audacity.Project\shell\open\command
RegSetValueEx failed; code 5.

I am then given three options - Abort, Retry, Ignore

OK, so this is about "installation" rather than "download". I'll update the topic title accordingly.

Error writing to registry key:
HKEY¬_CLASSES_ROOT\Audacity.Project\shell\open\command
RegSetValueEx failed; code 5.

I am then given three options - Abort, Retry, Ignore

Probably it's your computer security blocking the installation. Are you the administrator of the computer?

[haddond]

Thank you for that. Yes. I am the administrator.

[steve]

Did you download Audacity via the Audacity website?

If so, check the validity of the installer as described here: https://www.audacityteam.org/download/o ... /#validate

[haddond]

Matches with audacity-win-2.4.2.exe

[steve]

Matches with audacity-win-2.4.2.exe

Good.

For your peace of mind, you may also want to test the download on VirusTotal before the next step.

Try temporarily disabling any 3rd party security products that are running on your computer, then attempt to install again.
(Don't forget to re-enable them after).

[haddond]

Thank you. Unfortunately my level of experience in these areas is VERY limited (thank goodness for Google!). However,after much trial and error, I disabled my "Hitman" and Audacity installed with no problem. I am now happily saving my beloved LP's on my HD. Thank you again.