Recordings sound like skipping

Until a month ago, I was using Audacity 2.4.0 on a Dell Inspiron 15, 3000 series, OS Windows 10. When recording, I would turn my computer volume all the way up, and anything I recorded sounded the same as it would live.

I recently bought a new computer but the same exact model Dell Inspiron 15, 3000 series, OS Windows 10, and downloaded the most recently updated version of Audacity (2.4.1). I still turn the computer volume all the way up, but my recordings are either barely audible or sound like they are skipping (similar to a broken record).

Any help/advice is greatly appreciated and if there’s any other information you need just let me know, thanks!