Audacity Forum

Every time I try to open Audacity I get this debug report, and after I click "Ok" I get another message saying that the report has been made, what else can I do to get my Audacity to work?

Does this occur immediately on launch, or only after you do something?

I have had the app for a some time now, I've worked with it before, then I stopped using it, and now that I tried to use it again this report starts showing. I've already reinstalled the app selecting the "reset preferences" and it did not work.

Please post the "log.txt (Audacity Log)"

I've selected the "log" option several times but the report continues to show

In the first picture from your last post, with "log.txt (Audacity Log)" selected, click the "View" button. That should open the log in your text editor and allow you to copy and paste from the log into your reply.

This is what happens when I click "view", and when I click open the same thing happens nothing appears.

That's unfortunate - not very helpful

Try downloading the latest version of Audacity (See: https://www.audacityteam.org/download/windows/)

Ensure that Audacity is not running.
Run the installer, and look out for the option to "Reset Preferences".
Ensure that option is selected (enabled).

Hopefully, on first run, you will be prompted to confirm resetting Preferences. Confirm, and then Audacity will (hopefully) start.

I have already done that, and nothing works.

lari5567 wrote: ↑

Tue Jun 02, 2020 6:44 am

nothing works

Does that mean:

You get exactly the same error as before?
You get a different error?
Nothing visibly happens at all when you try to launch Audacity?
Something else?