New computer and now bad stereo recording

[Alpha-T]

Hi, new member here. I'm having the same problem too. I'm running Audacity 2.3.2 on Windows 10. I have a Behringer U-Control that runs takes a standard RCA and runs via USB into my Dell laptop. When recording to Audacity I'm getting either left or right but duplicated into two channels, rather than a left channel and a right channel, so one channel is missing. I'm going out of my mind trying to fix the problem, and have gone through every single different setting I can think of to resolve the issue. To make it even worse, I used to have it working fine. A tech savvy work colleague set it up for me but like an idiot I downloaded Zoom and had to adjust some sound settings as the mic wasn't working. Now, my Audacity isn't working properly and I cannot ask my colleague to fix it again due to work being closed.

I don't understand why it has to be so damn complicated. It should just be plug it in and go.

[thekroger]

having related issues > have : Audacity 2.3.3,HP, Windows 8.
All Drivers already updated, windows updated.
Using USB adapters, Audacity not producing equal output signals I:e right and left not sending equally input signals. some times left have more volume and sole time right one have more.

figuring may be its about speakers?

[steve]

I'm getting either left or right but duplicated into two channels, rather than a left channel and a right channel, so one channel is missing.

My guess is that you are getting the left input channel in both left and right of the recorded track.
This can happen if Windows thinks that it is a mono device. Look in the Windows Sound settings and ensure that the device is set to record stereo.

[JoeMac]

Oops, I forgot to tell you that I tried the experiment you told me to do regarding generating a tone and moving the pan slider back and forth. I did that and I was able to hear the tone move left to right as you would expect it to. The tone that was generated was on a mono track though. Hope that helps.

[JoeMac]

Ok, here's a possible breakthrough. I just messed with a bunch of settings again and now it APPEARS that I'm getting proper stereo recording. I say "appears" because although I can see different waveforms for left and right audacity channels, when I go to play it back to make sure, audacity will not let the track play! It will not play!! Ugh! Maybe you guys are updating the platform right at this moment or something. But anyway, here's what finally made me get stereo recording:Microphone Properties > Advanced > uncheck box marked "Enable Microphone Enhancements". Good luck all!

[JoeMac]

It's working!!!!!!!! Yeeeessssss!!!! Maybe it was just a stupid thing that Dell computers did. Yeah Dell, thanks for the "Enhancements".

[Alpha-T]

JoeMac, where do I need to go in Windows 10 to find Microphone Properties?

[steve]

JoeMac, where do I need to go in Windows 10 to find Microphone Properties?

I rarely use Windows, but perhaps this will help: https://manual.audacityteam.org/man/win ... trols.html

[JoeMac]

***Edited***
AlphaT, This is how I finally got it to work. First, connect your input device via usb. In the bottom right corner of your screen you need to expand the little up arrow near the internet symbol. Then right click the little speaker symbol. Left click "Open sound settings". Next, on the right side of your screen left click "Sound Control Panel". This will open a "Sound" box. Left click the "Recording " tab. Make sure your desired recording device is checked, then left click your recording device. This will open the "Microphone Properties" box. Left click the "Advanced" tab, then uncheck the box marked "enable sound enhancements". That seemed to solve it for me. I'm an idiot with computers but sometimes it's an idiotic approach that can fix and idiotic machine. Let me know if it works. I also considered that maybe the audacity team was fixing the problem and it was just a coincidence that it started working for me when it did. In any case, good luck.

[BlueStreak]

Thanks for your post. I am using Win 10 and Audacity 2.3.3 as well. Bloody Windows really hid the setup well.
In my setup screens it goes like this, which is very similar: Windows Settings; System; Sound, then find the (grayed out) Sound Control Panel (upper right); Recording tab; select Microphone, then Properties; select Advanced tab - finally to discover the Default Format setting. Which of course is set to 1 channel !!!!!!!!! as the default.
Changed to 2 channel, matched the sampling rate of the A/D box (Pro-Ject AD Box S2 Phono), and now I have both channels.
I had just set everything up and started recording my old albums since I was now working from home, so I was not closely monitoring and did not notice the error until after 33 albums. When I did notice I thought it was the A/D box and got a replacement (thanks Crutchfield). Tested it yesterday, and of course it was just the same. Which is why I am here.
The Forum (especially this post) saved me hours of frustration. THANK YOU for leading me down the path to get this resolved!
Stay Safe and happy recording!