Update Failure
Forum rules
This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
This forum is for Audacity on Windows.Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
Update Failure
Why can't I update my 1.3 Audacity... When I try, I get a message "Setup was unable to create a directory" "Error 5: Access is denied".
Re: Update Failure
Which version of Windows?
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Re: Update Failure
Windows 7 Home Premium
Re: Update Failure
- Completely remove your current version of Audacity (uninstall, then delete the Audacity folder from the Programs directory).
- Download Audacity 2.3.3 by following the links on the Audacity website: https://www.audacityteam.org/download/windows/
You need the "Audacity 2.3.3 installer" - Run the installer and enter your admin password when prompted.
Watch out for the option to "Reset Preferences" and ensure that option is selected. - On first run, confirm that you wish to reset Preferences.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Re: Update Failure
Audacity is uninstalled. How do I go about finding the Audacity folder from the Programs directory? Where is the program directory?
Re: Update Failure
I tried installing 2.3.3 after uninstalling... same message came up.
Re: Update Failure
The following message comes up... Setup was unable to create a directory C:\Users\Sheppard\AppData\Local\Temp\is-DUG0G\tmp
-
waxcylinder
- Forum Staff
- Posts: 14685
- Joined: Tue Jul 31, 2007 11:03 am
- Operating System: Windows 10
Re: Update Failure
You do know, I hope, that today 14Jan2020 is the day that Microsft stops support for Windows 7 and declares EOL
See: https://support.microsoft.com/en-gb/hel ... ry-14-2020
As far as we know the latest Audacity (2.3.3) still runs on Windows 7 - but we no longer support it on that OS version,
WC
See: https://support.microsoft.com/en-gb/hel ... ry-14-2020
As far as we know the latest Audacity (2.3.3) still runs on Windows 7 - but we no longer support it on that OS version,
WC
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * FAQ * * * * * Tutorials * * * * * Audacity Manual * * * * *
* * * * * FAQ * * * * * Tutorials * * * * * Audacity Manual * * * * *
Re: Update Failure
Are you logged in as "Sheppard"?
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Re: Update Failure
This reminds me when I erased a "Temp" folder, when it was automatically created back, it was with a different permissions setting; I had to manually readjust those settings to be able to install and uninstall some programs.