Problem loading Audacity 2.3.0

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Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
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ross18801
Posts: 2
Joined: Tue Jan 29, 2019 2:12 am
Operating System: Windows 8 or 8.1

Problem loading Audacity 2.3.0

Post by ross18801 » Tue Jan 29, 2019 2:44 am

I have to have my computer reinstalled with Windows 8,1. This was done by Microsoft technicians. I have had to re-load all icons on my desktop. I have found when i tried to load Audacity 2.3.0 I came up with a system error of api-ms-win-crt-runtime-11-1-0.dll I have uninstalled and reinstalled it on numerous occasions with no success. (It ran properly on the computer before i had this problem) I have been onto Microsoft and they were unable to repair it and suggested I contact 'the maker of the program' which I am trying to do. Can anyone please help. I do see in the Forum there are a few suggestions to install some of the superseded programs. Is that a good idea and if so, can anyone please suggest which program. Thanks to anyone who can assist

waxcylinder
Forum Staff
Posts: 14687
Joined: Tue Jul 31, 2007 11:03 am
Operating System: Windows 10

Re: Problem loading Audacity 2.3.0

Post by waxcylinder » Tue Jan 29, 2019 9:55 am

This is a known bug, which so far we have been unable to fix:
https://bugzilla.audacityteam.org/show_bug.cgi?id=1989

There is a workaround in the big thread - see Comment #2
https://bugzilla.audacityteam.org/show_bug.cgi?id=1989

WC
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steve
Site Admin
Posts: 81651
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Problem loading Audacity 2.3.0

Post by steve » Tue Jan 29, 2019 10:08 am

waxcylinder wrote:
Tue Jan 29, 2019 9:55 am
This is a known bug, which so far we have been unable to fix:
It is arguably "not Audacity's bug", but rather the failure by Microsoft to push their "Visual C++" updates to Windows prior to Windows 10.
Fortunately they do make the updates available, but they have to be installed manually, unless some other application has already installed them (the updates are often included in commercial software that is installed from disk).

The easiest solution is to download the "Visual C++ Redistributable for Visual Studio 2015 " from Microsoft, and install it. This is the required updates in one "redistributable" package: https://www.microsoft.com/en-ie/downloa ... x?id=48145

Check that your computer meets the minimum System Requirements (as shown on the download page) before downloading.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

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