Can't download Audacity onto Windows 10

Help for Audacity on Windows.
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Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
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anothermother
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Joined: Mon Jan 28, 2019 3:17 pm
Operating System: Windows 10

Can't download Audacity onto Windows 10

Post by anothermother » Mon Jan 28, 2019 3:20 pm

Hello. I'm hoping to use Audacity for my podcast but when I click on the Audacity Windows Installer nothing happens, and then it says there is a problem between the cloudserve (is it? can't remember the name) and fosshub server. Can you help please?

kozikowski
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Re: Can't download Audacity onto Windows 10

Post by kozikowski » Mon Jan 28, 2019 3:28 pm

Did you get it from here?

https://www.audacityteam.org/download/

Do you use cloud services...knowingly? I mean as part of your day-to-day activities? That's becoming frighteningly common.

Audacity is not the best in using network connected services. If the error is valid, this may be the first indication of much bigger problems later. You can't easily record live sound to network drives—either local network or internet.

Koz

anothermother
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Joined: Mon Jan 28, 2019 3:17 pm
Operating System: Windows 10

Re: Can't download Audacity onto Windows 10

Post by anothermother » Mon Jan 28, 2019 3:31 pm

Thank you for your reply Koz. I have no idea what you're talking about. I don't plan to use cloud services. Yes, I did get it from that link you sent. I am at home and connected to my wifi so there's no need to be in the cloud.

anothermother
Posts: 10
Joined: Mon Jan 28, 2019 3:17 pm
Operating System: Windows 10

Re: Can't download Audacity onto Windows 10

Post by anothermother » Mon Jan 28, 2019 3:35 pm

Hi Koz. I don't think I'm using cloud services. I'm at home on my laptop and am connected to my wifi. How can I get around this please?

steve
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Re: Can't download Audacity onto Windows 10

Post by steve » Mon Jan 28, 2019 3:45 pm

anothermother wrote:
Mon Jan 28, 2019 3:20 pm
when I click on the Audacity Windows Installer nothing happens
If you mean that you are unable to download Audacity from FossHub (the official download provider), then that is due to a technical issue. Apparently there has just been a hardware failure. It is being dealt with as we speak. That's as much as I know right now.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

yellowfish
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Joined: Mon Jan 28, 2019 3:38 pm
Operating System: Windows 10

Re: Can't download Audacity onto Windows 10

Post by yellowfish » Mon Jan 28, 2019 3:47 pm

Koz, I think you misunderstood the question. The download link from https://www.audacityteam.org/download/ goes to fosshub, which is down.

Anothermother, it's not just you, the download site is down for everyone. Since audacity apparently doesn't have any official downloads hosted anywhere else, I had to snag one from cnet, which, if you don't have an adblocker turned on, is kind of a nightmare.
https://download.cnet.com/Audacity/3001 ... 58117.html

Good Luck
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steve
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Re: Can't download Audacity onto Windows 10

Post by steve » Mon Jan 28, 2019 3:52 pm

FossHub has definitely NOT been down for "more than a week". I was on that site earlier today.
Yes there is a problem right now, and it is in the process of being fixed.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

FossHub
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Re: Can't download Audacity onto Windows 10

Post by FossHub » Mon Jan 28, 2019 4:07 pm

We want to apologize for the inconvenience. One of our core providers ran into a hardware related issue. The problem was taken care as fast as possible. We are working to prevent this from happening again. Thank you for your patience! FossHub team.

steve
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Joined: Sat Dec 01, 2007 11:43 am
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Re: Can't download Audacity onto Windows 10

Post by steve » Mon Jan 28, 2019 4:11 pm

Thanks FossHub. Just to confirm, downloads are now back on-line.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

anothermother
Posts: 10
Joined: Mon Jan 28, 2019 3:17 pm
Operating System: Windows 10

Re: Can't download Audacity onto Windows 10

Post by anothermother » Mon Jan 28, 2019 4:20 pm

Thank you so much for the help from the community. I have now been able to download it. My next problem is that my SoundRecorder file is an m4a. How do I convert it to WAV to edit in Audacity please?

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