I recently bought a Rob Zombie vinyl box set, which came with a USB of 11 albums on it. All of the files are .aif format, and all of them play back with static throughout. I find it hard to believe the files shipped corrupted, but maybe. I have tried opening the files in numerous programs, but I figured Audacity would be the best place to start. The files are all 44.1kHz/16-bit uncompressed .aif files. I am on a Windows PC. I hear this issue is more common on Windows, and the files may play fine on a MAC. I either A) Want to figure out a way to play them correctly on my PC or B) Convert them to 320kbps .mp3 to throw on my iPhone and into iTunes. Any suggestions on what I can do to troubleshoot?
Step 1. Find somebody with a Mac and see if they open and play clean in either iTunes or QuickTime Player. For the price of a coffee or dinner, that will tell you the event split. If it’s broken there, send it back. If it’s fine, fix the computer.
Playing uncompressed audio files from a (novelty) USB memory-stick could be the source of the “static” :
the transfer of data via USB may not be fast enough on some hardware, causing glitches/drop-outs.
If that is the cause it’s solvable by copying the files from the USB stick to the computer, then playing the copy on the computer, (no USB data bottleneck).
I tried playing the files from the PC first, then from the flash drive. I tried converting them to MP3 and WAV already as well, but the static remains.
That file is very badly damaged and cannot be repaired.
If the file that you posted is a direct copy of one of those files, and you bought it from a legitimate sources, then you should ask for a replacement or a refund.
Thanks. That’s what I feared. I bought it from a legit source, but that company has absolutely terrible customer service. I don’t think they’ll replace it without replacing the entire box set, if they even respond to me, which I don’t want to deal with. I’m hoping they will just give me a link to download the files and I can replace the bad files on the flash drive. That would be the most logical way for them to resolve the issue in my mind. Hopefully they will do that. uDiscoverMusic is where I got it, who is the official retailer of the product.
It could be the flash drive that is faulty, so if they do give you a download link, ensure that you get a good download on your hard drive and “copy” (rather than “move”) the files to the flash drive.
Good thinking. Thank you. I actually reached out to Rob Zombie’s management company amd they’re sending me a new one, no questions. They said the same thing. The drive was probably bad to begin with because they haven’t had a single other complaint yet.
Except for the last one and the one before that. We did the process test once. Somebody complained about a product and then a different person went in and complained about exact same thing.