Post template

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jpcy
Posts: 8
Joined: Fri Feb 12, 2021 4:33 pm
Operating System: Linux Mint

Post template

Post by jpcy » Fri Feb 12, 2021 5:18 pm

Hello,

Just a little thought...

Does anyone else think it would be useful to have a simple template, which new topics have, to prompt the OP so they don't forget any relevant information when posting?

It may also help to lend a modicum of consistency to the posts?

Best regards.

steve
Site Admin
Posts: 81438
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Post template

Post by steve » Fri Feb 12, 2021 5:52 pm

That could be useful, but I don't think the forum software (phpBB) has that feature.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

jpcy
Posts: 8
Joined: Fri Feb 12, 2021 4:33 pm
Operating System: Linux Mint

Re: Post template

Post by jpcy » Fri Feb 12, 2021 9:47 pm

steve wrote:
Fri Feb 12, 2021 5:52 pm
That could be useful, but I don't think the forum software (phpBB) has that feature.
Maybe not, but if phpBB is open source, it can ;)

(To be honest, I don't think a forum is the most appropriate solution to community support, but I don't think there is a decent community support solution available, yet. IMHO they're more geared towards chronicling a conversation than organising and streamlining a distributed and structured problem solving community. I think whatever solution takes over from forums could do with an initial post template - incorporating system info, issue background, etc, with some automatic data collection like versions, etc - and response templates as well as tagging and some other useful features.)


steve
Site Admin
Posts: 81438
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Post template

Post by steve » Sat Feb 13, 2021 10:43 am

jpcy wrote:
Fri Feb 12, 2021 9:47 pm
but if phpBB is open source, it can ;)
Sure, but we're quite busy developing and supporting Audacity ;)


I thought the "tag cloud" system that Ubuntu support trialed a while back was an interesting idea. It didn't catch on, but it was interesting.

Personally I quite like the "Stack Exchange" Q&A system, although that software is not open source. There are some open source Q&A platforms, but I don't think any of them come close to the popularity of Stack Exchange.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

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