Can't upload exported files to file servers

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abuckley23
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Can't upload exported files to file servers

Post by abuckley23 » Sat Sep 10, 2011 2:34 am

I'm able to export my audio file in an MP3 format but I can't upload it to any file server sites like media fire or file factory. It uploads but then stalls at file verification. Does anyone have any solutions or suggestions? The file plays fine on various media players.

kozikowski
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Re: Can't upload exported files to file servers

Post by kozikowski » Sat Sep 10, 2011 4:39 am

What, exactly does the error message say?

There is a file size limit of 200MB for an unpaid user. How big are yours?

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abuckley23
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Re: Can't upload exported files to file servers

Post by abuckley23 » Mon Sep 12, 2011 1:08 am

There's no error message, it just freezes and I have to restart the browser. The files are only 30-40mb each. It stalls at the 'file verification' part.

Gale Andrews
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Re: Can't upload exported files to file servers

Post by Gale Andrews » Mon Sep 12, 2011 1:17 am

Are you actually logged into these sites? Are they 128 kbps 44100 Hz Constant Bit Rate MP3's? Have you added metadata?

Is it a dial up modem? Or USB broadband modem?

Have you tried another browser? Which browser are you using now? Whatever the reason for the failure you should report the freeze to them...



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abuckley23
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Re: Can't upload exported files to file servers

Post by abuckley23 » Mon Sep 12, 2011 1:42 am

Using a usb wireless modem. Not sure what the meta-whatcha-call-it is? Tried it with mozilla and explorer. Tried mediafire, filefactory and archive.org but results in the same problem.

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Re: Can't upload exported files to file servers

Post by kozikowski » Mon Sep 12, 2011 1:10 pm

When you export a file using the "regular" Audacity, it stops and asks you if you want to add information like artist, type of music, dates and comments. If you put information in those panels, it becomes 'metadata'. Data or information over and above what's needed to play the music. The player reads this information and tells the listener what you wrote. You can get into serious trouble if you put characters in the metadata fields that the player doesn't like. Many punctuation marks used to be forbidden.

If you OK the panel without putting any information in those fields, it goes out as blank metadata which is much safer. Audacity 1.3 has a preference you can set where it just stops asking you each time and the metadata is always blank.
results in the same problem.
Has this ever worked?

Koz

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Re: Can't upload exported files to file servers

Post by steve » Mon Sep 12, 2011 4:51 pm

kozikowski wrote:Audacity 1.3 has a preference you can set where it just stops asking you each time and the metadata is always blank.
Sadly that's not always the case.
If the project contains imported audio files that already had metadata, then that metadata may be transferred into the Audacity Project.
I wish there were a method of automatically setting Audacity to not include metadata (it messes up the track display in Nero), but unfortunately there isn't.
Metadata can be cleared from the project manually by "File > Metadata Editor", then pressing the "Clear" button.
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Gale Andrews
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Re: Can't upload exported files to file servers

Post by Gale Andrews » Tue Sep 13, 2011 6:11 pm

@abuckley23: I doubt this is an Audacity problem, but you can certainly try "Clear" in Metadata Editor before confirming the export.

Have you asked technical support on the file sharing sites or Mozilla support?

Is your modem close enough to the transmitter?

If you believe it could be an Audacity problem please upload an example MP3 that has this issue to a free
file transfer service such as:

http://www.yousendit.com
http://www.megaupload.com
http://www.sendspace.com

and give us the web address where we can download it.
steve wrote: I wish there were a method of automatically setting Audacity to not include metadata (it messes up the track display in Nero), but unfortunately there isn't.
I bet though that some users would find that in Preferences and turn it on by mistake.



Gale
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steve
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Re: Can't upload exported files to file servers

Post by steve » Tue Sep 13, 2011 6:22 pm

Gale Andrews wrote: steve wrote:I wish there were a method of automatically setting Audacity to not include metadata (it messes up the track display in Nero), but unfortunately there isn't.

I bet though that some users would find that in Preferences and turn it on by mistake.
I'd be happy if there was just a Preference option to export WAV files without metadata. Including Metadata in Microsoft PCM WAV files is highly unusual. It's quite annoying to have to have the metadata editor pop up just so that I can check that it's empty. If I forget, then to losslessly remove the metadata from a 16 bit WAV file I have to turn off dither, import the file, clear the metadata, export, then turn dither back on again. I don't have any other program that can remove metadata from WAV files (is there one?)
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Gale Andrews
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Re: Can't upload exported files to file servers

Post by Gale Andrews » Tue Sep 13, 2011 7:31 pm

steve wrote:
Gale Andrews wrote: steve wrote:I wish there were a method of automatically setting Audacity to not include metadata (it messes up the track display in Nero), but unfortunately there isn't.

I bet though that some users would find that in Preferences and turn it on by mistake.
I'd be happy if there was just a Preference option to export WAV files without metadata. Including Metadata in Microsoft PCM WAV files is highly unusual. It's quite annoying to have to have the metadata editor pop up just so that I can check that it's empty. If I forget, then to losslessly remove the metadata from a 16 bit WAV file I have to turn off dither, import the file, clear the metadata, export, then turn dither back on again.
Yes, that's more sensible. I've argued for such a preference before on -devel and was sitting on a couple of votes that ask for it. I've added your vote (assuming you agree) so Feature Requests now reads:
* Write no metadata (6 votes) - not just disable appearance of metadata editor, not just write empty tags, and should apply to all exports, not just export multiple

** Disable writing metadata only for WAV export (3 votes) - Don't clear Metadata Editor because you may want to export MP3 too
steve wrote: I don't have any other program that can remove metadata from WAV files (is there one?)

There are apps for dealing with metadata in Broadcast WAV (BWF) files but I have not found one yet that helps with metadata in Audacity-exported WAV files (not that I looked hard).

DbPowerAmp (free unless you want MP3 encoding) can remove tags from Audacity-exported WAV's. Should work under WINE on Linux.



Gale
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