Page 1 of 1

Windows 7 - "An Unhandled Exception Occurred"

Posted: Sun Mar 20, 2011 5:16 am
by shinderhizzle84
Hey...so I've had this computer for many months now and I've been running audacity on it flawlessly for almost that entire timeframe. All of a sudden, tonight, I was staying up late working on a rather large multi-track project in the program when I clicked on something or typed something in or did SOMETHING BAD accidentally, and now whenever I try and hit the "play" button within audacity, I get an error message saying "An Unhandled Exception Occurred." I then get the option to abort (not what I want), retry (which does nothing), or ignore (which also does nothing). What can I do? I don't want to have to start this project over again--I'd say I've been working on it ceaselessly for the past 4 or 5 hours or so!!!

Re: Windows 7 - "An Unhandled Exception Occurred"

Posted: Sun Mar 20, 2011 3:42 pm
by steve
Are you really using Audacity 1.2.6? (you've posted in the Audacity 1.2.x part of the forum).
For Windows 7 you should use Audacity 1.3.12 which is available from here: http://audacityteam.org/download/

Re: Windows 7 - "An Unhandled Exception Occurred"

Posted: Sun Mar 20, 2011 4:42 pm
by shinderhizzle84
Gah! No, I'm not, I'm using 1.3, but I was very tired last night and seeping with frustration and just blindly posted in this forum. Can someone move it to the correct forum, or will I have to re-do it myself??

Re: Windows 7 - "An Unhandled Exception Occurred"

Posted: Sun Mar 20, 2011 8:39 pm
by steve
Topic moved.

A common cause of this problem (when it occurs with Audacity 1.3.12 on Vista or Win 7) is bad sound card drivers.
Windows will often use generic sound card drivers rather than drivers that were specifically made for the exact sound card in the machine. Also, many of the original Vista and Win 7 drivers were very buggy and have since been updated. If your computer is a branded computer, go to the manufacturers web site and look for updated sound card drivers. If the computer is unbranded, you'll need to find out exactly what sort of sound card you have. If it's a full size computer and the sound card is integrated into the motherboard, look at the mother board and find the manufacturers name and the board model number, then visit the manufacturers web site to get the latest drivers. If it has a separate sound card, look on that for the manufacturer and model number.

Re: Windows 7 - "An Unhandled Exception Occurred"

Posted: Tue Mar 22, 2011 4:19 am
by shinderhizzle84
Thanks for the quick move and reply.

Um, see, I don't really know what to tell you here, because not only am I running Windows 7 on a Mac using Boot Camp (which is just a plain partition--new macs are always made to completely support Windows, but the mac support staff itself will not help you with any windows compatibility issues :P), but I am using a Mac Mini, which is basically a tiny slab of metal with a bunch of hardware inside it and they call it a "desktop computer". I wouldn't be able to open up my computer to find the motherboard, if that's what you were asking, and Mac never ever seems to reveal the individual hardware information that they use when building their computers. I don't know this for certain, as I haven't asked, but you'd think they'd list EVERYTHING on their website...which they don't.

I've saved the project to it's most recent state. If I was to install audacity on the mac side of my computer and open it up with audacity on my mac, would the mac version of audacity be able to open up a windows-based project? Or are mac-made audacity files only compatible with mac computers and so on and so forth?

Re: Windows 7 - "An Unhandled Exception Occurred"

Posted: Tue Mar 22, 2011 8:17 am
by steve
shinderhizzle84 wrote: If I was to install audacity on the mac side of my computer and open it up with audacity on my mac, would the mac version of audacity be able to open up a windows-based project?
There is no difference between an Audacity Project on any platform. The only difference is naming conventions for files and paths (which could affect the project).
Make a copy of both the AUP file and the _data folder. Ensure that they are together in the same (new) folder as each other and have the original names, then try opening the copy and cross your fingers.