1.3.12 will not launch in windows7

[dboiler]

This is on a new Sony Vaio, Windows 7, Intel I5 processor, 4GB RAM

I installed 1.3.12 and booted right after installation. Program launched fine, and worked fine.
Closed program, returned 1 week later. Double click to launch, and nothing happens.
I waited a few minutes, double clicked again, and get the message:
"The system has detected that another copy of Audacity is running.
Running two copies of Audacity simultaneously may cause data loss or cause your system to crash.
Use the New or Open commands in the currently running Audacity process to open multiple projects simultaneously."

If I open the task manager, nothing is running in "Applications" but audacity.exe is running in Processes, using 00 CPU and about 7k memory. I can end the process, try to launch again, and same thing happens...nothing. So - I uninstalled Audacity, and reinstalled it. It did not launch after installation this time, and still will not launch at all.

Sorry, but I'm not the greatest on computers, so I don't really know what else to do. Any ideas?

[Gale Andrews]

Are there two Audacity processes running? If so, the second one is a scan for VST plug-ins which is hanging - it could be hanging on a .dll file system file somehow. If you had gone into the Audacity Effects Preferences and asked for a VST rescan, Audacity will try to scan for VST plug-ins, though it should have done that successfully the first time.

Either way I would suggested navigating to Users<user name>AppDataRoamingAudacity, delete audacity,cfg which I assume exists, and put the attached in that folder instead which should turn off VST scanning and reset all other preferences to defaults. You have to rename it to audacity.cfg (we don't allow uploading files here with .cfg extension). Then kill any Audacity processes and try and launch Audacity again.

Should that not work, right-click over audacity.exe > Properties, click the "Compatibility" tab and try changing the compatibility to Vista or XP, or unchecking compatibility if it's checked.


Gale