Error whilst opening sound device

[Dabchick]

Hi there, I am hoping someone can help me with this problem.

I have been successfully recording radio "Listen Again" streams using Winapp, but at the end of my free trial, I was wondering whether Audacity would work (at a much preferred cost to the £36 that the Winapp people want )

I have downloaded Audacity onto my Windows 7 (64 bit) laptop. After a bit of reading around the manuals and forums, I managed to find the "Stereo Mix" and enabled this option via Control Panel. However, when I return to Audacity and check the Audio device information, I can see that my Stereo Mix option has no supported rates. In Control Panel, I set the rate to 44100, but this is not reflected in Audacity.

Next I checked my Driver Card settings - it is VIA High Definition Audio. When I looked at the driver details, I noticed that the drivers were located in the Windowssystem32 subdirectory. Does this mean that there is a clash between the 64 bit operating system and a 32 bit sound driver? If so, is there any workaround?

I am not a hardware person or particularly technical with operating systems and drivers so please bear this in mind if you ask me a question.

Many thanks for your help.

Here's the output from the Audacity:
==============================
Default capture device number: 1
Default playback device number: 4
==============================
Device ID: 0
Device name: MME: Microsoft Sound Mapper - Input
Input channels: 2
Output channels: 0
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
==============================
Device ID: 1
Device name: MME: Stereo Mix (VIA High Definition
Input channels: 2
Output channels: 0
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
==============================
Device ID: 2
Device name: MME: Internal Microphone (VIA High D
Input channels: 2
Output channels: 0
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
==============================
Device ID: 3
Device name: MME: Microsoft Sound Mapper - Output
Input channels: 0
Output channels: 2
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
192000
==============================
Device ID: 4
Device name: MME: Speakers (VIA High Definition A
Input channels: 0
Output channels: 2
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
192000
==============================
Device ID: 5
Device name: Windows DirectSound: Primary Sound Capture Driver
Input channels: 2
Output channels: 0
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
==============================
Device ID: 6
Device name: Windows DirectSound: Stereo Mix (VIA High Definition Audio)
Input channels: 2
Output channels: 0
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
==============================
Device ID: 7
Device name: Windows DirectSound: Internal Microphone (VIA High Definition Audio)
Input channels: 2
Output channels: 0
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
==============================
Device ID: 8
Device name: Windows DirectSound: Primary Sound Driver
Input channels: 0
Output channels: 2
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
192000
==============================
Device ID: 9
Device name: Windows DirectSound: Speakers (VIA High Definition Audio)
Input channels: 0
Output channels: 2
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
192000
==============================
Selected capture device: 1 - MME: Stereo Mix (VIA High Definition
Selected playback device: 4 - MME: Speakers (VIA High Definition A
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
192000
==============================
Available mixers:
==============================
Available capture sources:
0 - Internal Microphone
1 - Microphone
2 - Stereo Mix
==============================
Available playback volumes:
0 - PC Speaker
1 - Internal Microphone
2 - Microphone
3 - Wave
==============================
Capture volume is native
Playback volume is emulated

==============================
Default capture device number: 1
Default playback device number: 4

[steve]

I don't use Windows 7 myself, but there is a load of information here: http://wiki.audacityteam.org/wiki/Mixer ... trol_Panel
I gather that recording Stereo Mix on Windows 7 can be tricky to set up.

[Dabchick]

Thanks Steve. I did manage to read this page earlier and checked out my settings i.e. ensured that the device was enabled in Control Panel. It was only after I had been through that page and followed the advice that I posted. I do appreciate your response though.

So if anyone knows the answer, I still have the same problem.

[Dabchick]

I never did manage to get Audacity working with Windows 7, so eventually I decided to purchase so streaming software (SoundTap from NCH)....works first time, no problems. Oh well.