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1.3.8 installation problem

Posted: Mon Jul 20, 2009 3:20 pm
by emsteel123
opsys win xy pro, serv pac 2
I have use the windows control panel to uninstall 1.3.7
deleted the audacity folder in both program files and un application data audacity
when i try to run audacitry it gives me the following error
The application has failed to start because the application configuration is incorrect.
Reinstalling the application may fix this problem
i tried to do the reinstall but still did not run

thanks for any help

Re: 1.3.8 installation problem

Posted: Mon Jul 20, 2009 3:33 pm
by waxcylinder

Re: 1.3.8 installation problem

Posted: Mon Jul 20, 2009 5:34 pm
by ignatz
I upgraded from 1.3.7 to 1.3.8 on a Vista machine in the last couple of hours successfully.

Here is my sequence:

Use Windows control panel to uninstall 1.3.7

The Audacity folder in C Program files was left behind, but most of its contents were gone. All that was left in that folder was a notch filter I had added to 1.3.7 that is not formally part of it. And I think lame_enc.dll was left behind.

I moved the notch filter and lame_enc.dll to a temp directory and installed 1.3.8.

After the install, I copied the notch filter back to the plugins directory of the new installation, and I copied lame_enc.dll back into the Audacity folder of the new installation.

You might uninstall again and inspect what is left behind, move that stuff to a temp directory, reinstall, and if necessary copy that stuff back.