Bug Report -- VISTA

[raymer]

Gale,
Yes. This machine is running Windows Vista Ultimate with SP1.
Looking forward to the next build of Audacity. Thanks for the great software!
-Ray

[Oatmeal]

Sorry to resurrect an old thread but I wanted to remind the developers that this bug still exists in the latest beta build (1.3.9)

Thanks

[Gale Andrews]

Sorry to resurrect an old thread but I wanted to remind the developers that this bug still exists in the latest beta build (1.3.9)

Please inform us what Service Pack you are running.


Gale

[efraim]

I ran into this problem with 1.3.9 on windows 7 professional 64 bit build 7600 when I was trying to import the sound from a video file and had to add ffmpeg. It crashed both when trying to open the preferences from the menu and with ctrl-p. I tried uninstalling and reinstalling, deleting the preference file in the appdata folder, running as compatibiliy mode as vista and xp, running as admin.
When I plugged in a microphone it stopped crashing.

Even if this is microsofts fault by saying "jump" I think audacity is to blame for the crash since it doesn't seem to have proper error handling.

[Gale Andrews]

I ran into this problem with 1.3.9 on windows 7 professional 64 bit build 7600 when I was trying to import the sound from a video file and had to add ffmpeg. It crashed both when trying to open the preferences from the menu and with ctrl-p. I tried uninstalling and reinstalling, deleting the preference file in the appdata folder, running as compatibiliy mode as vista and xp, running as admin.
When I plugged in a microphone it stopped crashing.

Even if this is microsofts fault by saying "jump" I think audacity is to blame for the crash since it doesn't seem to have proper error handling.

This has (we believe) been fixed since my last post about it in this thread, and the fix will be in the next Beta 1.3.10. See "Fixed since release" on our Known Issues page. The fix was tested on Vista and Windows 7, but if you want to test it before 1.3.10 Beta is released, please download 1.3.10 Alpha from the "nightly development builds" link on that page.


Gale

[efraim]

This has (we believe) been fixed since my last post about it in this thread, and the fix will be in the next Beta 1.3.10. See "Fixed since release" on our Known Issues page. The fix was tested on Vista and Windows 7, but if you want to test it before 1.3.10 Beta is released, please download 1.3.10 Alpha from the "nightly development builds" link on that page.


Gale

I did not know such a page existed, I just downloaded the latest version (1.3.9) and ran into this problem and wanted to report it. I should have looked a bit further before posting about it. I just downloaded the alpha and it does indeed work, it says no devices found when looking at recording devices. Keep up the good work!

[Gale Andrews]

This has (we believe) been fixed since my last post about it in this thread, and the fix will be in the next Beta 1.3.10. See "Fixed since release" on our Known Issues page. The fix was tested on Vista and Windows 7, but if you want to test it before 1.3.10 Beta is released, please download 1.3.10 Alpha from the "nightly development builds" link on that page.
Gale

I did not know such a page existed, I just downloaded the latest version (1.3.9) and ran into this problem and wanted to report it. I should have looked a bit further before posting about it.

No problem. The "Known Issues" online pages are mentioned in README.txt that comes with the program, and on the New Features in Beta page. The most direct way to report a bug is to our feedback e-mail address.

I just downloaded the alpha and it does indeed work, it says no devices found when looking at recording devices.

Thanks for checking that.


Gale

[azatru]

Finally went back to the office after the holidays. Yes! Thanks for posting the link that helped me figure it out. Vista seems to report at the driver level that there is no recording device when there is no mic plugged in on my computer. There must be some bad error handling code in Audacity that causes the whole program to crash when the preferences are accessed in this case. I plugged in a mic and preferences showed up fine allowing me to install ffmpeg support.

I found through trial and error that in Windows 7 x86 I hyad to plugin a mic in order to keep Audacity v1.3.9 Unicode from crashing whenever I went to access the preferences menu, thanks for the tip, I just wanted to let people know that this also applies to Windows 7.